Location: Santacruz East, Mumbai
Industry: Stainless Steel Fastener Manufacturing
Reporting To: Business Development Manager
Experience Required: 2–6 Years
Preferred Industry: Fasteners, Lubricants, Steel, Hardware, Engineering, or Manufacturing Industry
Employment Type: Full-Time
Salary: Competitive salary package based on experience and last drawn salary.
A leading stainless steel fastener manufacturing company is looking for a highly motivated and result-oriented Business Development Executive (BDE) to expand its customer base and strengthen relationships with OEMs, wholesalers, railway EPC contractors, and industrial clients.
The ideal candidate should possess strong sales and business development skills, excellent communication abilities, and experience in handling end-to-end customer relationships, from lead generation and quotation management to order execution and payment follow-up.
Business Development
- Identify and generate new business opportunities from OEMs, wholesalers, traders, distributors, and railway EPC contractors.
- Develop and maintain strong relationships with new and existing customers.
- Conduct market research to identify potential customers and emerging market opportunities.
- Participate in trade fairs, exhibitions, and networking events to generate leads and expand the customer base.
- Visit prospective and existing customers to strengthen business relationships and understand their requirements.
- Prepare quotations and proposals according to customer requirements.
- Follow up regularly with customers to convert quotations into confirmed orders.
- Coordinate with internal teams to ensure the smooth execution of customer orders.
- Handle customer enquiries, complaints, and rejection-related concerns efficiently.
- Build long-term relationships with key customers and stakeholders.
- Forward customer purchase orders to the marketing coordination team for system entry and execution.
- Coordinate with the production, dispatch, stores, packing, and quality departments to ensure timely delivery of products.
- Facilitate customer inspections before dispatch whenever required.
- Ensure customers receive all relevant documents, including invoices, test certificates, lorry receipts (LRs), and dispatch details.
- Monitor order status and provide regular updates to customers.
- Coordinate payment collections and maintain records of outstanding payments.
- Support billing, dispatch, and documentation activities.
- Ensure timely resolution of customer-related financial concerns.
- Bachelor's degree in Business Administration, Commerce, Engineering, Marketing, or a related discipline.
- Postgraduate qualifications or professional certifications in Marketing or Business Management will be an advantage.
- 2–6 years of experience in business development, sales, or customer relationship management.
- Experience in the fastener, steel, hardware, engineering, lubricant, or manufacturing industry will be preferred.
- Exposure to industrial sales and B2B customer management is highly desirable.
- Strong communication, negotiation, and interpersonal skills.
- Excellent customer relationship management abilities.
- Good understanding of industrial products and manufacturing processes.
- Proficiency in Microsoft Excel, ERP systems, and business reporting tools.
- Ability to work independently and manage multiple priorities effectively.
- Strong analytical and problem-solving skills.
- Willingness to travel as required for business development activities.
- Opportunity to work with an established organization in the manufacturing industry.
- Exposure to large-scale industrial and infrastructure projects.
- Excellent opportunities for professional growth and career advancement.
- Dynamic and collaborative work environment.
Interested candidates may send their updated CV to [email protected] with the subject line:
"Application for Business Development Executive – Santacruz East, Mumbai"
For queries, contact: 9205582778.
Skills Required
- Bachelor's Degree in Business Administration, Marketing, Commerce, Engineering, or related field
- 2-5 years of experience in Business Development, Industrial Sales, B2B Sales, or Manufacturing Sales
- Experience dealing with OEMs, industrial customers, EPC contractors, or engineering companies
- Proficiency in MS Excel, ERP systems, and Microsoft Office applications
- Excellent communication, negotiation, and presentation skills
- Strong customer relationship management and ability to manage multiple accounts
- Good understanding of quotation management, order processing, and commercial documentation
- Willingness to travel for client meetings, exhibitions, and field visits
- Immediate joiners preferred
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