CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Lead the resolution of complex and critical customer inquiries, delivering first-level support and guiding customers through service solutions, system navigation, and business processes.
- Collaborate with internal stakeholders (e.g., Key Account Management, Finance, Operations) to troubleshoot and resolve customer issues, conducting root cause analysis and implementing long-term corrective actions.
- Oversee the resolution of billing disputes and discrepancies, ensuring accuracy in ERP systems and clear communication of outcomes to customers.
- Monitor customer account performance, utilizing control and financial reports to identify discrepancies, trends, and opportunities for process optimization.
- Maintain accurate customer records and service-related data within CRM systems, ensuring timely and accurate completion of tasks and adherence to key performance metrics.
- Support customer engagement initiatives by coaching team members, providing feedback, and fostering a positive customer experience through proactive communication and quality monitoring.
- Proactively manage high-priority issues related to service delivery and order fulfilment, working closely with internal teams such as Logistics and Operations to minimize impacts and keep customers informed.
- Contribute to continuous improvement efforts by identifying areas for operational enhancements, streamlining processes, and ensuring alignment with customer service best practices.
Ubicación: Argentina
Modalidad: Híbrida / Presencial según operación
Movilidad propia indispensable
Resumen del RolEn CHEP Argentina, buscamos un/a Business Development Executive (perfil Hunter) con fuerte mentalidad comercial y orientación a resultados, para liderar la captación de nuevos clientes y expandir nuestra presencia en el mercado argentino.
El rol será responsable de desarrollar desde cero una cartera propia de prospectos, liderar procesos de venta consultiva complejos y convertir oportunidades en clientes activos, generando impacto directo en el crecimiento del negocio.
Buscamos un perfil altamente autónomo, con capacidad de prospección constante, resiliencia comercial y sólido entendimiento del entorno logístico‑industrial.
Responsabilidades Clave1. Prospección Estratégica & Generación de Demanda (Core Hunter)- Construir, nutrir y gestionar una cartera activa de prospectos en industrias estratégicas.
- Ejecutar prospección continua vía llamadas, visitas, networking, eventos y herramientas digitales (ej. LinkedIn Sales Navigator).
- Identificar decisores, sponsors e influenciadores clave dentro de las cuentas target.
- Detectar oportunidades a partir del análisis de operaciones logísticas y cadenas de suministro.
- Crear relaciones desde cero y posicionar a CHEP como socio estratégico.
- Liderar el ciclo completo de ventas: prospección → diagnóstico → propuesta → negociación → cierre.
- Comprender en profundidad la operación del prospecto para diseñar propuestas de valor personalizadas, alineadas a necesidades logísticas, financieras y de sostenibilidad.
- Elaborar y presentar propuestas comerciales, business cases, modelos de ahorro y análisis de ROI.
- Negociar contratos con tomadores de decisión senior.
- Coordinar pruebas piloto y acompañar el proceso hasta la conversión efectiva.
- Cumplir y superar objetivos comerciales (nuevos clientes, ingresos, volumen y margen).
- Realizar un handover efectivo hacia los equipos de Account Management y Operaciones.
- Mantener un pipeline robusto, calificado y actualizado en Salesforce.
- Desarrollar forecasts de nuevos negocios con alto nivel de precisión.
- Segmentar prospectos según potencial, industria, madurez y probabilidad de cierre.
- Medir y optimizar performance comercial: actividad, conversión, productividad y ciclo de ventas.
- Identificar riesgos, blockers y oportunidades para maximizar resultados.
- Asegurar la rentabilidad de los nuevos contratos.
- Utilizar datos, benchmarks y análisis financieros como base del proceso de venta.
- Construir modelos financieros, análisis de impacto y propuestas de valor cuantificables.
- Desarrollar presentaciones ejecutivas de alto impacto.
- Utilizar herramientas digitales de CHEP como diferencial competitivo.
- Analizar mercados, industrias y tendencias logísticas para identificar nuevas oportunidades.
- Monitorear movimientos de la competencia y su posicionamiento estratégico.
- Generar insights que contribuyan a la estrategia comercial.
- Representar a CHEP en eventos, ferias y espacios de generación de leads.
- Trabajar de forma cross‑funcional con Marketing, Supply Chain, Pricing, Customer Service y Legal.
- Alinear propuestas comerciales con capacidades operativas y estratégicas.
- Contribuir al desarrollo de nuevos segmentos y propuestas de valor.
- Nuevos clientes adquiridos.
- Ingresos y volumen generados por nueva cartera.
- Tasa de conversión del pipeline.
- Duración del ciclo de ventas.
- Generación y salud del pipeline.
- Rentabilidad de nuevos contratos.
- Licenciatura o estudios en Comercialización, Administración, Ingeniería, Logística, Negocios o afines (deseable).
- 3–5 años de experiencia en roles comerciales B2B con foco en desarrollo de nuevos negocios (Hunter).
- Experiencia comprobable abriendo cuentas desde cero y gestionando ciclos de venta consultiva.
- Experiencia en industrias como:
- Logística / Transporte
- Supply Chain
- Packaging industrial (altamente valorado)
- Soluciones tecnológicas para operaciones
- Servicios industriales o alquiler de equipamiento
- Experiencia gestionando cartera propia de prospectos y pipeline.
- Fuerte orientación a resultados y generación de negocio.
- Excelentes habilidades de comunicación, negociación y storytelling comercial.
- Capacidad para influir en tomadores de decisión senior.
- Capacidad para entender procesos logísticos complejos.
- Manejo de CRM (ideal Salesforce).
- Experiencia en análisis de datos, KPIs y construcción de ROI (Excel avanzado / BI deseable).
- Mentalidad hunter: proactividad, resiliencia y autonomía.
- Alta disciplina comercial y organización.
- Tolerancia a ciclos de venta medios/largos.
- Habilidad para generar confianza y abrir puertas rápidamente.
- Inglés intermedio–avanzado (deseable).
- Movilidad propia (valorada).
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- 3-5 years of experience in B2B commercial roles focused on business development
- Experience opening accounts from scratch and managing the sales cycle
- Experience in logistics, supply chain, or industrial services
- Proficiency in Salesforce or similar CRM
- Intermediate to advanced English
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
