At the Corporate & Investment Bank, we are global leaders in investment banking, payments, markets, and securities services. We are entrusted by the world's most important corporations, governments, and institutions in over 100 countries. We provide strategic advice, raise capital, manage risk, and extend liquidity in markets around the world.
As part of the Payments Operations Execution team at the Buenos Aires Corporate Center (BACC), you will be a key player in supporting and executing operations for our LATAM branches (Brazil, Mexico, Colombia, Chile, and Argentina). Your mission is to ensure that daily operations run smoothly, identifying and resolving potential issues based on agreed SLAs.
What you’ll do (impact and day-to-day)
- Execute and control end-to-end daily payment routines, meeting SLAs.
- Manage reference data: account setup, closure, maintenance; block/unblock accounts.
- Monitor and reconcile payments and balances; troubleshoot and escalate exceptions as needed.
- Produce and analyze periodic metrics and reports to surface performance and opportunities.
- Keep SOPs updated; map “as-is”
- Partner closely with Product, Implementation, Customer Service, Sales, and other Operations on client requests.
- Propose process improvements focused on efficiency, control, and client experience.
What we’re looking for (must-haves)
- Advanced student or graduate in Business, Administration, Information Systems, or related fields.
- 2+ years’ experience in payments operations or related functions (Payments, Collections, Reconciliation, Tax, Control).
- Fluent Spanish and advanced English.
- Strong attention to detail, organization, and ability to prioritize under pressure.
- Proficient in MS Office (advanced Excel) and operational data handling.
Nice to have
- Portuguese (interaction with Brazil).
- Experience with SOPs, process mapping, or continuous improvement .
- Familiarity with reconciliations, queue monitoring, and ticketing tools
Why join us
- Regional impact: you’ll operate payments for five LATAM countries.
- Continuous learning: exposure to multiple teams and products.
- Collaborative, diverse culture with real growth opportunities.
- Improvement projects where you can leave your mark.
- Flexibility to assume different functions and responsibilities.
- Detail-oriented.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Advanced student or graduate in Business, Administration, Information Systems, or a related field
- At least 2 years of experience in payments operations or related functions such as payments, collections, reconciliation, tax, or control
- Fluent Spanish
- Advanced English
- Strong attention to detail, organization, and ability to prioritize under pressure
- Proficiency in Microsoft Office, including advanced Excel, and operational data handling
- Portuguese language skills
- Experience with SOPs, process mapping, or continuous improvement
- Familiarity with reconciliations, queue monitoring, and ticketing tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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