About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
LexisNexis Risk Solutions are offering an exciting opportunity to join the high performing EMEA Sales team as a Key Account Manager for Southern & East Africa. This new role has been especially created to focus on the growing market across Southern and East Africa. This person should be goal orientated and comfortable working within a high pressured and fast paced environment. They should possess excellent communication skills (telephone, face-to-face), for both internal networking and client facing activity. Above all, this person should be hardworking and passionate for success.
About the Role
We are recruiting for a Business Development Director to develop and strengthen relationships with key clients across Southern & East Africa. You will be responsible for growing revenue from existing accounts while identifying and securing upsell and cross sell opportunities. This role requires a proactive, results-driven individual who enjoys building long-term partnerships and driving client success in a dynamic, collaborative environment.
Key Responsibilities
Develop and implement a strategic plan for your portfolio, understanding customer needs, challenges, and growth opportunities.
Manage existing accounts to drive retention, upselling, and cross-selling opportunities.
Responsible for following up on regional leads, outbound calling and social selling using LinkedIn and other applications.
Collaborate with colleagues across teams to maximize the use and value of our products and services.
Keeping up to date with market and competitive developments, such as major regulatory changes and new product offerings
Maintain accurate forecasts and customer data using Salesforce or a similar CRM tool.
Meet and exceed quarterly business and revenue goals.
Travel to these regions is part of the role (estimate quarterly trips)
Qualifications and Skills
Demonstrated success in account management and upselling/cross selling to existing client base, preferably in Financial Services, SaaS, or data-driven industries.
Experience with value-based or consultative selling approaches.
Working knowledge of Salesforce.
Ability to work under pressure and deliver against performance targets
Strong organizational, time management and forecasting skills
Strong communication and relationship-building skills, including experience presenting or networking at client or industry events.
Experience of a proven sales methodology (e.g. SPIN, Insight Selling, MEDDICC) is also a plus
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Proven success in account management and upselling/cross-selling to existing clients
- Experience with value-based or consultative selling approaches
- Working knowledge of Salesforce or similar CRM tool
- Strong communication and relationship-building skills, including client presentations and networking
- Strong organizational, time management and forecasting skills
- Ability to work under pressure and deliver against performance targets
- Experience with a proven sales methodology (e.g., SPIN, Insight Selling, MEDDICC)
- Willingness and ability to travel to Southern & East Africa (estimated quarterly trips)
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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