Business Development Director (Sales Focus)

A division of Harris, Silverblaze Solutions Inc. is a market-leading customer engagement platform for the utility sector. Our dynamic and robust software is utilized by some of the largest cities in North America and the Caribbean. Our innovation, accountability, and experience have made us a successful organization for over 25 years.

We are seeking a dynamic and experienced Business Development Manager with a strong focus on sales. The ideal candidate will share our values, bring infectious energy, and have a proven background in the utility industry.

What your impact will be:

Sales Development:

• Research and identify potential sales opportunities through various channels, including partner networks, RFPs, and proactive sales prospecting.
• Create and manage a detailed sales funnel to support monthly, quarterly, and annual sales targets and forecasts.
• Develop and present detailed quotes and proposals to new prospects and existing customers, managing the proposal lifecycle from start to finish.

Product Demonstration:

• Execute multiple product demonstrations, both in-person and remotely, showcasing Silverblaze product offerings effectively.

Client Relationship Management:

• Establish, build, and maintain strong, long-lasting customer relationships with key stakeholders in the utility sector.
• Develop and implement customer engagement strategies to understand client needs and deliver tailored solutions.

Sales Cycle Management:

• Manage the entire sales cycle from prospecting to closing, ensuring all stages are meticulously documented and tracked.
• Lead complex contract negotiations with clients at all seniority levels, ensuring mutually beneficial agreements aligned with Silverblaze goals.

Market Analysis and Strategy:

• Conduct thorough market research to identify new business opportunities and stay informed about industry trends and competitor activities.
• Work closely with internal teams, including marketing, product development, and customer support, to ensure client satisfaction and seamless service delivery.

Reporting:

• Provide regular sales forecasts and reports to senior leadership, highlighting key achievements and areas for improvement.

What we are looking for:

• Experience: Minimum of 5 years of experience in sales, with a significant portion in the utility sector.
• Education: Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
• Skills:
  • Deep understanding of the utility industry and its unique challenges.
  • Strong business acumen and experience in developing new sales opportunities.
  • Proven customer engagement experience with a track record of building strong client relationships.
  • Ability to work collaboratively with cross-functional teams.
  • Exceptional negotiation skills with the ability to close complex deals.
  • Excellent communication skills, both written and verbal, with the ability to present confidently to senior executives.
  • Strong project management skills, with the ability to manage multiple tasks and deliverables simultaneously.
  • Experience with utility software and implementations.
  • Strategic thinker with the ability to identify key market trends.
  • Proficiency in CRM software (HubSpot, Salesforce) and Microsoft Office Suite.

Travel Requirements:

• Willingness to travel up to 75% in North America and the Caribbean to meet with clients, attend conferences, and participate in industry events. A valid passport is required for the travel.

What We Offer:

• Competitive salary and commission structure.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) plan with Silverblaze match (for US-based employees) and RRSP contribution program.
• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.

If you are a motivated sales professional with deep utility experience and a passion for customer engagement, we invite you to apply for the Senior Business Development Manager position at Silverblaze Solutions Inc. Join us in driving growth and delivering excellence to our clients, and take the next step in your career success.

To Apply: Please submit your resume via the online application process.

Silverblaze Solutions Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.