About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Key Responsibilities
To make outgoing calls to the students and agents to obtain the status with regards to visa appointments, missing application documents, tuition fee and visa outcome details.
Coordinating with the Admissions Department for obtaining students’ application status and ensuring all the urgent cases are answered / executed in time.
Managing the Application Support Team mailboxes in a professional manner so that all queries are handled on time every time.
Preparing and circulating the reports to all stakeholders including but not limited to Agents and Business Developers.
The candidate may be required to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Experience & Skills
To be successful in the Business Developer Coordinator role, an individual must be committed to developing, maintaining and demonstrating the following:
Education and Experience
A bachelor’s degree in any stream and a relevant work experience of 3-4 years.
Experience with Salesforce – Desired but not mandatory.
Proficiency in Microsoft Office – Word, Excel, PowerPoint.
Competencies
Have strong communication skills and be fluent in English
UK Higher Education experience is a must
Demonstrate excellent work ethic
Be comfortable working with structured processes
Have a solid operational and administrative background
Be able to balance both relationship management and execution
Over time the nature of the job may change. Consequently, GUS will expect to revise this job description from time to time and will consult with the job holder at the appropriate time.
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Skills Required
- Bachelor's degree in any stream
- 3-4 years relevant work experience
- UK Higher Education experience
- Proficiency in Microsoft Word, Excel, PowerPoint
- Strong communication skills and fluent English
- Solid operational and administrative background
- Experience with Salesforce
- Comfortable working with structured processes
What We Do
Global University Systems (GUS) is a Netherlands-based corporate group that owns and operates a diverse international network of private higher education institutions across Europe, North America, Asia, and the Middle East. It provides accredited undergraduate and postgraduate degrees, professional qualifications, and language courses, serving over 120,000 students globally and reaching millions more learners through its digital education platform, FutureLearn.
