Business Development Associate Manager

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, having surpassed $2 billion in annual revenue with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual and collaborative environment. There’s never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

As Business Development Associate Manager at Arrive, you will play a vital role in the development of our business as we transition from a thriving start-up to a major player in the 3PL space. From day one, you will leverage your industry knowledge and high energy to develop new sales reps in the Combine, improve upon our existing customer relationships, and develop yourself into a leader at Arrive. This is an opportunity to apply your robust freight brokerage expertise to a leadership role.

What You’ll Do

• Become an expert in the Arrive business model, our competitive advantages, and our soon-to-be proprietary software. 
• Act as a liaison for other departments and department leaders for their respective team.
• Work with a team of new business development reps to strategically develop their relationships with existing and prospective customers; focusing on those newest to sales and the industry.
• Set expectations for your team and ensure each rep is meeting/exceeding their metrics goals through coaching and incentives.
• Strengthen your reps’ knowledge of the market and assist with pricing/negotiation as needed.
• Oversee award management to ensure we’re accepting the appropriate shipments, the customer is giving us the right volume and lanes, and we’re evaluating profitability.
• Support the individual contributors for the team dispatch control board, including appointment, load, and pricing management.
• Collaborate with assigned sales manager to drive best practices and efficiency improvement for the team.
• Assist with aging to limit invoicing issues and manage DSOs.
• Utilize the new customer onboarding SOP to facilitate an efficient and accurate onboarding that is a differentiator for Arrive Logistics.
• Support and implement service initiatives.

Qualifications

• An Associate or Bachelor’s Degree in a related field of study and at least three years of previous experience in Customer Sales or Account Management at a 3PL or an equivalent combination of education and experience.
• Previous management experience is preferred.
• An existing book of business and account contacts is preferred.
• Demonstrated market awareness and ability to price TL shipments accordingly. 
• Exceptional communication and interpersonal skills, both written and verbal.
• Able to work collaboratively and cross-functionally with other team members to achieve results.
• Proficient in the Microsoft Office suite and Google Suite.
• Able to travel up to 10% of the time.
• Desire to develop the next generation of freight brokers.

Supervisory Responsibility:

• This position has supervisory responsibilities of direct reports within a Business Development Manager’s Team.
• The ability to challenge team & hold them accountable through goals & metrics.
• This is an in-office role with occasional opportunities to work from home. This leader must be developing and leading the team in person in order to be successful.

The Perks of Working With Us

• Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and take part in learning opportunities through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the heart of downtown Chicago, IL!
• Take advantage of our transportation reimbursement program and make your way to work via the train, bus, car or bike! There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building.
• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. 

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.