Business Development and Social Media Assistant

Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

Atlantic Coast Mortgage is seeking a Business Development Assistant to join our Fairfax, VA office. The Business Development Assistant will support the day-to-day needs of the Business Development team through a mix of Loan Officer support, social media content creation, marketing execution, event coordination, CRM management, and client and referral partner engagement.

This role is ideal for someone who is organized, creative, tech-savvy, and comfortable working in a fast-paced team environment. The right candidate will assist with CRM updates, handwritten notes, closing gifts, partner marketing, event support, and social media projects, including content development, Canva graphics, filming, editing reels, shorts, and videos, and preparing content for timely posting.

Because timing is critical in marketing and social media, this person must be able to manage deadlines, prioritize projects, and turn work around quickly while maintaining a strong attention to detail. The ideal candidate is proactive, positive, dependable, and excited to help bring creative ideas to life in support of our Loan Officers, referral partners, clients, and company brand.

Job Responsibilities

• Assist with day-to-day administrative tasks, including handwritten notes, client appreciation initiatives, and preparation of closing gifts.
• Manage and update the CRM system to ensure accurate records and support communication efforts.
• Support co-branded marketing projects with referral partners, including flyers, social media assets, promotional materials, event graphics, and digital content.
• Assist with developing social media content, including post ideas, captions, graphics, stories, reels, shorts, and video concepts.
• Help film and edit short-form video content for social media platforms, including reels, shorts, stories, and other video-based content.
• Assist with creating marketing and social media materials using Canva, including graphics, event promotions, stories, reels, and other visual content.
• Support the use of AI tools for content development, image creation, social media ideas, marketing copy, stories, reels, and creative campaign support.
• Help schedule and organize social media content using a social media scheduling platform. Experience with scheduling tools is preferred, but not required.
• Understand the urgency of social media and marketing timelines, with the ability to turn projects around quickly for posting purposes.
• Help plan, coordinate, and manage client and partner events, from small gatherings to large appreciation functions.
• Maintain inventory of marketing and event materials, ensuring timely preparation and distribution.
• Collaborate with the Business Development team to brainstorm and execute creative campaigns that align with company goals.
• Provide general support to the Business Development Manager and team as needed.

Qualifications

• Strong organizational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Comfortable with technology and willing to learn CRM systems, marketing tools, social media platforms, and scheduling systems.
• Experience in creating social media content is preferred.
• Experience filming and editing reels, shorts, or videos is preferred.
• Experience using Canva is preferred.
• Experience in using AI tools for creating images, stories, reels, content ideas, and marketing materials is preferred.
• Experience using a social media scheduling platform is preferred but not required.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong time management skills and the ability to move quickly when projects are time-sensitive.
• A positive, team-oriented attitude with a willingness to take initiative.
• Prior experience in administrative support, marketing, social media, event coordination, in real estate, mortgage, or business development is a plus.

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.

To provide greater transparency, we disclose a good-faith compensation range on all of our job postings, regardless of the position's location. This range has not been adjusted for geographic pay differentials and may not reflect the final rate offered if the position is filled in a location other than where it was posted. Compensation within this range is determined by a combination of factors, including experience, skill, and organizational needs. The salary range for this position is $40,000 - $60,000 annually.