Location: Zürich, Switzerland (on-site preferred)
Start date: ASAP
Employment: Full-time
Your RoleAs our Business Development & Account Manager, you will sit at the front line of commercial growth. You will be responsible for winning new business, managing strategic customer relationships, and helping define how Loki approaches sales, account management, and customer success in the early stages.
What You’ll Be DoingIdentify, approach, and win new business across target verticals through a mix of inbound and outbound efforts
Manage client relationships as the primary point of contact within Loki
Drive account expansion by building stakeholder relationships and identifying new opportunities
Gather customer feedback, then work closely with engineering and product to turn insights into action
Drive customer discovery and help guide integration of our end-to-end deployment product
Oversee onboarding and ongoing success for new accounts
5+ years of experience in business development, enterprise sales, account management, or similar commercial roles
Experience in a startup environment, ideally in technology, SaaS, automation, or robotics
Proven track record of owning complex B2B and enterprise customer relationships
Strong commercial judgment and the ability to balance closing, relationship building, and execution
Comfortable working in a startup environment: extreme agency and ownership, comfortable with uncertainty, intrinsically motivated
Excellent communication skills in English; German, Italian, or French is a plus
Join a company at the frontier of useful physical AI, deploying one of the fastest-growing robot fleets across the world
Drive growth of Loki's GTM functions as one of the first commercial hires, working directly with the founders
Take real ownership of company growth and customer success
Be part of a talented, high-agency team combining extreme speed, ownership and ambition to define the future of physical services
Don't worry if you don't hit every checkmark. We value people who learn fast and care about building great products. Just give it a go and apply.
Skills Required
- 5+ years of experience in business development, enterprise sales, account management, or similar commercial roles
- Proven track record of owning complex B2B and enterprise customer relationships
- Strong commercial judgment and ability to balance closing, relationship building, and execution
- Comfortable working in a startup environment with high ownership and uncertainty
- Experience in a startup environment, ideally in technology, SaaS, automation, or robotics
- Excellent communication skills in English
- German, Italian, or French language skills
What We Do
Loki Robotics develops autonomous robots designed to free people from repetitive chores and support facility operations. Its first robot cleans bathrooms in commercial facilities, while the company builds autonomy infrastructure for places where people live, work, and gather. Founded by ETH Zurich alumni, Loki aims to deploy intelligent machines that handle routine work, beginning with commercial cleaning and expanding toward broader autonomous facility management.
