CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
As a Business Data Analyst, you will work with and manipulate data sets to extrapolate key insights that help grow our business. You’ll be responsible for the data collection, analysis, and reporting on the performance of CCC's customers across a variety of products. You’ll build relationships and partner with cross-functional stakeholders in order to plan and provide data-driven solutions quickly and iteratively.
In this exciting role, you will have the opportunity to grow along with the organization as it rolls out newer products that enable digital transformation in the P&C Insurance industry.
We welcome applications from local candidates in the Chicago area (hybrid).
Utilize Tableau and other business intelligence tools to develop analytical content including reports, dashboards, and data sets. Supports end-user adoption of Tableau through training and creation of documentation
Collaborate with key stakeholders to define key metrics, build databases, and design automated dashboards to continuously monitor, track, and report performance for operational teams and senior management using both internal and external data sources
Acquire a thorough understanding of CCC’s products, how they provide value to our customers, and what differentiates us from our competitors
Ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
Discover new opportunities to grow and optimize the business through Analytics, Market Research, and Business Case Development
Work with data engineering and other analytics teams to establish data sources that serve teams' business needs, identifying and advocating for process improvements and industry best practices
Analyze and address data quality issues, tests and evaluate the impact of system changes to data/reporting infrastructure
Frequently present the above to our customers in monthly or quarterly business reviews
BA/BS degree (ideally in STEM field) with experience in Business Intelligence/Analytics. Master's degree preferred
Technology fluency in tools and software/programming languages with key analytic applications (minimum two of the following: SAS, R, SQL, Python, Tableau)
Advanced analytical and problem-solving skills
Experience in Data Visualization such as Tableau with the ability to create highly functional dashboards utilizing advanced features like Table calculations, Level of Detail (LOD) calculations
Strong understanding of relational tables and basic data architecture
Experience working with OEMs, particularly within the after-sales organization, focusing on wholesale parts operations or certified network management.
Ability to troubleshoot errors, search for a resolution, and tailor someone else's solution to a specific use case
Superior analytical skills supported by a balance of intellectual curiosity and drive to delve further into evolving questions
Comfort working with a moderate degree of data ambiguity while efficiently providing impactful deliverables
Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and senior management
Preferred Qualifications:
Tableau Desktop Certification
Data and Financial modeling experience
Solid knowledge and understanding of forecasting techniques or statistical analysis
Experience or interest in Strategic Market Analysis and Business Case Development
Entrepreneurial mindset and creative problem-solving skills to apply research to help answer business questions along the customer acquisition journey
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.
CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.
Top Skills
What We Do
CCC Intelligent Solutions Inc. (CCC), is a leading cloud platform provider for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
Why Work With Us
When you join CCC, you’re not just joining a company—you’re joining a community that’s passionate about transforming industries and making a difference. Our state-of-the-art Chicago headquarters amenities include a full-size basketball court, health club, rooftop terrace, pool tables, shuffleboard, and other activities to help you unwind.
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