Business Continuity Manager - 5872

Posted Yesterday
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Montgomery, AL, USA
In-Office
116K-128K Annually
Senior level
Information Technology
The Role
Leads enterprise business continuity, COOP, and disaster recovery programs across multiple organizations and vendors. Conducts business impact analyses, risk assessments, planning, compliance activities, backup and replication oversight, testing exercises, and incident response coordination. Maintains recovery objectives, governance, documentation, vendor alignment, and leadership reporting while ensuring critical Medicaid operations continue through disruptive events.
Summary Generated by Built In

Advanced Systems Design is seeking a Business Continuity Manager for our client located in Montgomery, AL.

This position is onsite in Montgomery, AL, and requires in-person availability starting day 1. 

Job Overview:

The Business Continuity Manager is responsible for developing, implementing, and maintaining the organization’s business continuity and disaster recovery programs. This role ensures organizational resilience by leading enterprise-wide COOP planning, disaster recovery strategies, risk assessments, and coordinated response activities. The manager will work closely with cross-functional teams to ensure critical business functions can continue during and after disruptive events.

Key Responsibilities:

  • Lead the development, execution, and maintenance of the organization’s Business Continuity (BC), Continuity of Operations
  • (COOP), and Disaster Recovery (DR) programs.
  • Conduct business impact analyses (BIAs) to identify critical functions, dependencies, recovery objectives, and areas of risk.
  • Develop and maintain COOP plans, DR plans, crisis management protocols, and recovery procedures.
  • Oversee annual testing exercises for COOP and DR, including tabletop exercises, failover tests, simulations, and after-action reviews.
  • Partner with IT and MES partners to maintain the DR strategy and infrastructure necessary to support recovery time objectives (RTO) and recovery point objectives (RPO).
  • Ensure contractor plans meet regulatory, industry, and internal compliance standards.
  • Maintain a coordinated governance structure for business continuity across departments.
  • Provide training, awareness, and guidance to business units on COOP and DR best practices.
  • Lead response efforts during incidents, serving as a primary coordinator for continuity and recovery activities.
  • Prepare regular metrics, reports, and updates for leadership on continuity readiness and risk posture.

Designs and Maintains the Disaster Recovery Strategy:

They create and update plans that ensure critical systems can be restored after:

  • Cyberattacks
  • Natural disasters
  • Hardware failures
  • Human error
  • Supplier outages
  • In a multi-company setup, this includes aligning DR standards across all companies.

Coordinates COOP activities Across Multiple Organizations:

The Business Continuity Manager must:

  • Work with IT teams from each vendor
  • Ensure each entity follows aligned recovery policies
  • Manage different systems, vendors, contracts, and technologies
  • Create shared communication channels for emergencies
  • They act as the central point that keeps all companies synchronized
  • Provide business wide responsibility for COOP employment in accordance with regulatory guidelines
  • Ensures Medicaid agency continues to operate regardless of event or incident type.

    Oversee Backups and Replication:

    • Ensure contractor partners perform regular backups
    • Data stored at contractor sites is secure and available at a hot site
    • Recovery objectives (RTO/RPO) are met across all systems
    • Manage cross-company backup solutions such as cloud replication.

    Runs Disaster Recovery Testing:

    They coordinate periodic drills to verify that:

    • Recovery procedures work
    • Cross-company communication is effective
    • Systems can be restored in the required time. This may involve simulated cyberattacks or full failover tests.

    Handles Compliance and Documentation:

    In a multi-company environment, compliance is often big:

    • SOC 2
    • HIPAA
    • ISO 27001
    • Internal audit requirements
    • The DR manager ensures all companies maintain the required documentation and pass audits.

    Leads Incident Response During Actual Disasters:

    If something breaks, the DR manager acts as:

    • Coordinator
    • Communicator
    • Decision facilitator
    • They bring together IT teams from all companies, evaluate the damage, and manage the restoration efforts.

    Manages Third-Party Vendors:

    Business Continuity Manager oversees:

    • Cloud providers
    • Data centers
    • Software vendors
    • Cybersecurity
    • Backup services
    • Ensure vendor SLAs support the disaster recovery strategy.

    Required Qualifications:

    • 5+ years of experience in business continuity, disaster recovery, crisis management, or related area.
    • Strong knowledge of COOP methodologies, DR frameworks, and industry standards (e.g., ISO 22301, NIST, FEMA).
    • Experience conducting BIAs, risk assessments, and continuity planning for mid-to-large organizations.
    • Demonstrated ability to facilitate and lead cross-functional teams during planning and incident response.
    • Excellent written and verbal communication skills.
    • Strong understanding of IT infrastructure (servers, networks, storage, virtualization
    • Knowledge of cloud platforms (Azure, AWS, GCP, etc)
    • Knowledge of Cloud configurations and service models (IaaS, PaaS, SaaS
    • Backup and replication technologies (Veeam, Commvault, Rubrik, Zerto, etc.)
    • Experience with disaster recovery tools and failover systems
    • Understanding of cybersecurity threats and incident response
    • Knowledge of business continuity frameworks (ISO 22301, NIST, ITIL)
    • Ability to design RTO/RPO requirements
    • Familiarity with compliance standards (SOC 2, HIPAA, PCI, etc.)

    Preferred Qualifications:

    • Experience with ServiceNow
    • Experience working in an environment with multiple vendors
    • Managing cross-vendor projects
    • Prioritizing tasks and timelines
    • Building and maintaining DR playbooks
    • Running DR drills and tabletop exercises
    • Risk assessment and impact analysis
    • Vendor and contract management
    • Calm under pressure
    • Root-cause analysis
    • Identifying process or technology weaknesses
    • Scenario planning and threat modeling
    • Data-driven decision making
    • Clear communication during crises

    Education Required:

    Bachelor’s degree in Business, Emergency Management, Information Technology, or related field (or equivalent experience).

    Education Preferred: 

    Bachelor’s degree in Computer Information Systems or an IT-related field.

    Advanced Systems Design, Inc. is:

    • A leading Information Technology provider for Federal, State & Local government agencies.
    • A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.
    • A certified service-disabled veteran-owned company with a proud 46-year track record of providing successful innovative solutions for our government customers.
    • A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988. 
    • Applicants who have a signed offer of employment or contractor agreement are subject to:
      • the pre-employment testing protocol:
        • background investigation
        • drug screening

    Our Employees:

    • Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States
    • Are eligible for wide-ranging benefits and perks, including but not limited to:
      • Comprehensive Health Insurance with PPO and HDHP/HSA options
      • Dental Insurance
      • Vision Insurance
      • Short/Long-Term Disability
      • Group Life Insurance - Company Paid
      • Voluntary Life Insurance
      • 401(k) Plan with Employer Match
      • Paid Time Off (Vacation/Sick)
      • Holiday Pay - Company Paid Federal Holidays
      • Professional Certification Incentive Plan
      • Employee Referral Plan
      • Technology Exposure

    For additional information regarding Advanced Systems Design, please check out our WEBSITE  or click HERE for all current job openings.

     

    Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Skills Required

    • 5+ years of experience in business continuity, disaster recovery, crisis management, or a related field
    • Bachelor's degree in Business, Emergency Management, Information Technology, or a related field, or equivalent experience
    • Knowledge of COOP methodologies, disaster recovery frameworks, ISO 22301, NIST, FEMA, and ITIL
    • Experience conducting business impact analyses, risk assessments, and continuity planning for mid-to-large organizations
    • Experience facilitating and leading cross-functional teams during planning and incident response
    • Strong written and verbal communication skills
    • Understanding of IT infrastructure, including servers, networks, storage, and virtualization
    • Knowledge of cloud platforms including Azure, AWS, or GCP
    • Knowledge of IaaS, PaaS, and SaaS cloud service models
    • Knowledge of backup and replication technologies such as Veeam, Commvault, Rubrik, or Zerto
    • Experience with disaster recovery tools and failover systems
    • Understanding of cybersecurity threats and incident response
    • Ability to design recovery time objective and recovery point objective requirements
    • Familiarity with SOC 2, HIPAA, PCI, and related compliance standards
    • Experience with ServiceNow
    • Experience working with multiple vendors and managing cross-vendor projects
    • Experience building and maintaining disaster recovery playbooks
    • Experience running disaster recovery drills and tabletop exercises
    • Experience with vendor and contract management
    • Experience with scenario planning, threat modeling, root-cause analysis, and risk or impact analysis
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    The Company
    HQ: Tallahassee, FL
    50 Employees
    Year Founded: 1979

    What We Do

    Over the years, ASD has grown into one of the Southeast's premier providers of web solution, application development, management consulting, IT consulting, networking/collaboration, and IT staffing services to the government sector. Our highly capable consultants have been integral to our success; their expertise and commitment to client satisfaction have helped to distinguish ASD in a very competitive solutions marketplace.

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