With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Business Architect provides strategic direction by defining, optimising, and governing the business architecture required to deliver organisational value. The role ensures that business strategies are translated into executable designs across capabilities, value streams, processes, people structures, information, and technology.The Business Architect acts as a strategic partner to business stakeholders, guiding investment prioritisation, shaping future strategic initiatives, and ensuring that business change is coherent, customer centric, and economically sound. The role enables early stage concepts that unlock tangible business value with a key focus on Salesforce.
Job Description
Experience and Qualifications:
Minimum Requirements
5–8 years in Business Architecture, Strategic Business Analysis, or Operating Model Design
Salesforce certified application architect
Strong exposure to multi‑disciplinary architecture (business, data, platform, or solution)
Demonstrated experience in developing capability maps, operating models, and value stream designs
Preferred
Salesforce certifications (Administrator, Business Analyst, Platform App Builder)
Experience in banking, financial services, or platform-led digital transformation
Competencies:
Strategic Thinking & Analysis
Capability Mapping & Maturity Assessment
Value Stream Mapping & Optimisation
Business Requirements Engineering
Design Thinking & Conceptualisation
Key Responsibilities/ Accountabilities:
Strategic Partner
Provide thought leadership on how platforms (especially Salesforce) enable strategic outcomes.
Translate platform strategy into business architecture artefacts, capability maps, and value stream improvements.
Support portfolio prioritisation and investment decisions by articulating business value, risk, and feasibility.
Salesforce‑Centric Business Architecture
Define how Salesforce supports target capabilities, business processes, and customer journeys.
Identify opportunities to standardise, simplify, and scale Salesforce use cases across business units.
Collaborate with Salesforce Product Owners to align business needs with platform features, roadmap, and governance.
Concept Development & Innovation
Lead the development of early‑stage business concepts, value propositions, and prototypes that test new platform-enabled opportunities.
Facilitate ideation sessions to shape business-led Salesforce solutions.
Convert abstract ideas into structured designs (value streams, capability impacts, personas, journeys).
Capability Management
Maintain and refine the capability map for Platforms, Salesforce, and supporting domains.
Conduct maturity assessments and recommend initiatives that uplift platform capabilities across the organisation.
Governance, Standards & Change Leadership
Establish architectural standards, playbooks, and reusable patterns for platform‑enabled change.
Provide business design assurance on projects involving Salesforce or platform modernisation.
Influence senior stakeholders to champion platform thinking and architectural discipline.
Stakeholder Engagement & Business Advisory
Act as trusted advisor to senior business leaders regarding operating model strategy, transformation impact, and capability optimisation.
Bridge communication between business, technology, data, and delivery teams to ensure shared understanding and alignment.
Communicate complex business architecture concepts in simple, outcome‑focused language.
Education
Bachelor`s Degrees and Advanced Diplomas: Information Technology, Bachelor`s Degrees and Advanced Diplomas: Manufacturing, Engineering and TechnologyAbsa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
