About this opportunity:
We are looking for an experienced leader to own and grow the BOS (Business & Operational Support System) portfolio end-to-end. In this role you will provide Thought Leadership to support the customers defining their BSS/OSS strategy, position our BOS solutions vs. competition , coordinate and support execution in alignment with Account Managers/ Domain Sales Manager/ Head of Service Delivery, increase upsell and cross-sell, and strengthen long-term customer value . You will be the primary commercial point of contact for senior clients and will lead cross-functional teams to deliver measurable outcomes.
What you will do
- Own end-to-end responsibility for the complete BOS portfolio in assigned accounts, including strategy, positioning and commercial execution
- Grow the Market Share and Pocket of Share across all areas by identifying and pursuing new opportunities and expanding existing engagements
- Build and deepen trusted relationships with CIOs/ CMOs/ Head of Business Lines and other customer senior leaders; translate their needs (addressing pain points and strategic goals) into Ericsson solutions
- Drive account planning and customer roadmaps for BOS business to align our offers with client priorities and pre-RFP opportunity identification, in alignment with Cluster heads
- Drive Financial Planning (yearly) , Growth Planning (3-5years). ensure the Quarterly plans and yearly targets (TCK) are met
- Qualifying BOS opportunities in agreement with ACRs and managing e2e the yearly presales OPEX assigned
- Take overarching commercial responsibility for BOS deals in the account, ensuring alignment with business area directives and commercial models
- Advocate value: create clear, tangible value propositions and reference cases suited for senior decision makers
- Inspire and coordinate cross-functional teams (sales, product, delivery, marketing, finance) to achieve shared sales targets and customer outcomes
You will bring
- Minimum 15 years' experience with proven success in complex IT sales and business development in cross-functional organizations
- University degree in Engineering, ICT, or related field
- Strong techno-commercial track record in the Cloud and Monetization domains, with experience selling products and services to large customers
- Knowledge of BOS architectures, TM Forum models (ETOM, TAM, SID, etc), TM Forum open APIs, 3GPP
- Proven experience in dealing with automation, CI/CD pipelines, AI/ML solutions , Data Analytics, Microservices architectures
- Consultative selling skills: ability to discover customer needs, pain points and strategic goals. Ability to build and leverage customer's business cases, ROI and balance short terms with long term outcomes
- Proven ability to craft and present value arguments to senior stakeholders, backed by reference cases and appropriate commercial models (in agreement with commercial management)
- Demonstrated leadership: able to lead sophisticated sales engagements, mobilize teams, set internal direction/priorities and deliver results
- Personal qualities: resilient, results-focused, high integrity, decisive, persuasive and adaptable under pressure
Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups. Would you like to take a tour to "Life at Ericsson MEA", visit short video Click Here
What happens once you apply?
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We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: South Africa (ZA) || Woodmead
Job details: Domain Sales Support Manager
Job Stage: Job Stage 8
Primary Recruiter: Passant Soliman
Hiring Manager: Fabrizio Cara
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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