The Business Analyst Manager is responsible for developing reports on the performance of our operational processes based on data analysis, using BI and SQL tools, to collaborate with stakeholders to identify and define business opportunities, transforming data into actionable insights to guide business decisions.
Responsibilities
Conduct deep-dive analyses to uncover root causes of operational or strategic challenges, translating complex issues into clear decision-making frameworks to leadership, partnering with cross-functional teams to frame problems and develop actionable solutions
Define, refine, and manage key performance indicators aligned with business goals, creating dashboards and reporting tools to monitor progress and surface insights regularly, in order to identify gaps between targets and actuals, flagging risks and opportunities early.
Translate strategic priorities into clear initiatives, timelines, and owners, following up rigorously with stakeholders to ensure timely progress and resolution of blockers.
Requirements
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Minimum of 4 years of experience in Data analytics and sales operation, on Fintech or Start-up.
- Data visualization software (Power BI, Looker, Tableau), Python, SQL and Excel advanced skills.
- Data-driven mindset and decisions, results-driven, flexible (enjoy a high-change environment), growth focused, teamwork.
- Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results;
- Strong communication skills for reporting and collaboration with cross-functional teams
- Influence without authority collaboration with cross-functional teams
What we're looking for
- A calm, highly organized operator who creates order in fast-moving environments.
- Someone with strong judgment who knows how to prioritize, when to escalate, and how to represent leadership effectively.
- A polished communicator who can produce high-quality written materials and interact confidently with senior stakeholders.
- A proactive, resourceful partner who solves problems before they become distractions.
- A trusted professional who combines discretion, responsiveness, and a genuine service mindset with high standards.
- 100% Company funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches
Skills Required
- Bachelor's degree in Finance, Business Administration, or a related field
- Minimum of 4 years of experience in Data analytics and sales operation, on Fintech or Start-up
- Data visualization software skills (Power BI, Looker, Tableau)
- Python, SQL and advanced Excel skills
- Strong communication skills for reporting and collaboration
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
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