Business Analytics Associate

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve.
We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system.
Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively.
We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future.
Join us in solving one of the most important challenges of our time.

We are looking for an ambitious individual to dive into analytics as a Business Analytics Associate. This is a Full-Time Hybrid position based out of our San Francisco office and must be able to be in-office 4 days-a-week. 

As a Business Analytics Associate, you’ll work on data driven decisions to help scale the organization, and improve processes to bring care to families.

Key Responsibilities: 

• Lead data-driven decision-making efforts. You will manage the collection, analysis, and reporting of key business metrics, ensuring accurate data flows and actionable insights across all departments. You'll collaborate closely with cross-functional teams to track performance and align analytics with business goals.

• Streamline operations through data optimization. You’ll identify areas for process improvements, leveraging automation and data analytics to enhance operational efficiency. You’ll create and maintain dashboards, automate reporting, and support teams in driving data-informed decisions.

• Build and maintain analytical models. You will design and maintain systems to support business forecasting, trend analysis, and risk assessment. You'll work with leadership to ensure these models inform key strategic initiatives.

• Research & deploy cutting-edge analytics tools. You will evaluate and implement new software or platforms that enhance our data analytics capabilities. Managing the integration and deployment of these tools will ensure that the company stays at the forefront of data technology. 

The Requirements:

• At least 1-3 years of business analytics or data experience in a professional role. This can mean (but is not limited to) you have work experience in any of the following areas:

  • Data analytics, business intelligence, and/or business reporting.

  • Technical and/or data related positions.

• Proficient in at least one of SQL, R, or Python for data analytics and prior experience with Git or dbt (plus).

• Experience with corporate metric reporting and visualization tools such as Tableau, Power BI, Google Sheets, etc.

• Experience with Salesforce administration and building automations using Zapier, Workato, or other tools.

• Excellent project management and process execution skills. You know how to handle complex and cross-functional initiatives, set goals, optimize workflows, and think through frameworks.

• Experience with dimensional data modeling and business process modeling.

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.

• Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.

• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

1. Families First
   Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”

2. Urgency with Precision
   Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.

3. Relentlessly Resourceful
   As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

4. Purpose with Positivity
   We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

5. Driven to Redefine What’s Possible
   We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.