Jobs at Abby Care

Serve as the primary compliance owner for a 2-3 state cluster: localize policies, prepare for and respond to licensure surveys/audits, monitor state regulatory changes, deliver state-specific training, execute monitoring and remediation, and partner closely with operations leadership to ensure regulatory adherence across Medicaid home health, HCBS waivers, and family caregiver services.

Source, engage, assess, and close technical talent across engineering, product, data, and design. Build multichannel sourcing programs, develop technical evaluation frameworks, advise leadership on hiring priorities and compensation, manage offer strategies, and deliver a strong candidate experience. The role requires data-driven recruiting, market expertise, and the ability to manage multiple technical requisitions in a fast-paced San Francisco startup environment.

Leads RN Case Managers and supports field nurses through supervision, training, clinical guidance, quality assurance, order management, documentation reviews, and compliance oversight. The role manages EMR orders, Start of Care and Face-to-Face documentation, interdisciplinary meetings, billing memos, and clinical workflow improvements while ensuring high-quality patient care and regulatory adherence. This is a full-time hybrid position based in Denver, Colorado.

Provides comprehensive care management for a patient caseload in the home setting. Develops care plans, coordinates with physicians and therapy providers, supports patients and families, supervises home health aides, documents clinical care, monitors quality outcomes, and participates in on-call and triage coverage. Requires local travel, reliable transportation, and a Massachusetts RN license.

Build and manage referral-generating partnerships with Colorado case management agencies and case managers. Conduct field-based outreach, educate partners about care programs, troubleshoot referrals, manage territory pipelines in a CRM, and achieve referral and admission targets. The role requires consultative relationship building, strong knowledge of Colorado’s CMA landscape, and familiarity with Medicaid, disability services, or home-based care.

Build and own full-stack products and platforms for an AI-powered family caregiving system. Lead development from requirements and technical design through testing and launch, collaborate with operations, clinical, compliance, and product teams, and contribute to cloud infrastructure, machine learning, data security, and healthcare technology standards.

Administer Abby Care’s identity, endpoint, access, and productivity systems across distributed teams. Responsibilities include managing Okta, Terraform-based RBAC, JAMF macOS deployments, SentinelOne security agents, Google Workspace, SaaS and hardware inventories, and Tier 2/3 technical escalations. The role also supports automation, compliance audits, security controls, documentation, troubleshooting, and access certifications for SOC 2 and ISO 27001.

Provides strategic, multi-state clinical leadership for home healthcare operations. Oversees regional nursing performance, quality, workforce capacity, regulatory compliance, survey readiness, clinical escalations, corrective actions, and operational standardization. Manages and develops local Directors of Nursing and Administrators while partnering with executive, compliance, HR, finance, and product teams. Uses clinical metrics, dashboards, and data-driven governance to improve patient outcomes, support growth, reduce clinician turnover, and maintain regulatory compliance.

Provides multi-state clinical leadership and operational governance for home healthcare markets. Manages and develops local nursing directors, drives quality and capacity planning, oversees regulatory survey readiness, leads adverse-event reviews and corrective actions, and partners with executive, compliance, HR, finance, and product teams. Uses clinical metrics and dashboards to improve patient outcomes, standardize workflows, reduce clinician turnover, and support scalable care delivery.

Provides strategic, multi-state clinical leadership and operational governance for home healthcare agencies. Manages and develops local nursing directors, oversees clinical capacity and workforce planning, drives quality and patient outcomes, leads regulatory survey readiness and audit responses, and coordinates corrective actions. Partners with executive, compliance, HR, finance, product, and IT teams to standardize workflows, reduce documentation burdens, mitigate risks, and scale clinical operations across multiple markets.

Own the end-to-end design, development, deployment, evaluation, and monitoring of production AI systems for healthcare workflows. Build reliable agents and copilots using retrieval, rules, state machines, and human oversight. Partner cross-functionally with engineering, product, clinical, operations, and analytics teams to integrate AI into real-world workflows, improve measurable outcomes, shape architecture, mentor engineers, and ensure safe handling of uncertainty.

Build and deploy AI-powered products, agents, copilots, and workflow automation for home healthcare. Develop backend services, APIs, data pipelines, document intelligence, retrieval, evaluation, monitoring, and reusable AI components. Partner with product, clinical, design, and operations teams to understand workflows, analyze failures, improve system quality, and move solutions from prototypes into reliable production systems.

Provides comprehensive case management for home-based patients, including care-plan development, clinical oversight of CNAs, family education, provider coordination, documentation, escalation management, quality improvement, and on-call coverage. The role requires local patient travel, flexible scheduling, and collaboration with multidisciplinary healthcare teams to improve outcomes, caregiver satisfaction, and readmission rates.

Lead end-to-end product design for AI-powered healthcare experiences serving family caregivers, clinicians, and operators. Own discovery, research, journey mapping, prototyping, design systems, information architecture, and production delivery. Partner with product, engineering, and leadership to shape strategy and roadmap decisions. Mentor designers, facilitate critiques and workshops, and design safe human-in-the-loop AI features while addressing healthcare regulations and complex workflows.

Lead and scale Abby Care's privacy and AI governance programs: own HIPAA and state privacy compliance, BAA program, AI use-case review and monitoring, incident response, vendor and outside counsel management, cross-functional legal partnership with Product/Engineering/Clinical, and hire and lead the privacy/AI team.

Own month-end close, journal entries, reconciliations, financial statements and analyses. Manage accounts payable and global disbursements, support annual audit and tax/compliance filings, optimize systems and automation, document policies, and partner cross-functionally to ensure accurate, timely financial results and readiness for audit.

Design, operate, and scale the AWS cloud foundation, data pipelines, and CI/CD tooling. Build infrastructure as code (Terraform), improve observability, harden environments for HIPAA compliance, and create AI-native developer tooling and verification workflows to accelerate engineering and ensure reliable, secure production deployments.

As the first in-house Product Designer, own end-to-end design across web and mobile: research, interaction design, workflows, and high-fidelity UI. Build durable design systems and information architecture for multi-role, permissioned healthcare products, and design AI-assisted, human-in-the-loop experiences while partnering cross-functionally with product, engineering, clinical, and compliance teams.

Lead design and execution of onboarding, engagement, performance review cycles, and internal communications for corporate and clinical teams. Build scalable people programs, run pulse surveys and action plans, use people metrics (eNPS, attrition, performance) to drive improvements, and train managers and teams to increase cohesion and effectiveness across a hybrid, multi-state organization.