Jobs at Abby Care

Act as an embedded hospital liaison to build relationships with discharge planners, nurses, social workers and physicians, educate staff on Abby Care, drive high-volume patient referrals, streamline transitions from hospital to home, and rigorously track activity and pipeline in the CRM.

Lead and scale Abby Care's privacy and AI governance programs: own HIPAA and state privacy compliance, BAA program, AI use-case review and monitoring, incident response, vendor and outside counsel management, cross-functional legal partnership with Product/Engineering/Clinical, and hire and lead the privacy/AI team.

Provide comprehensive home-based case management for a caseload of patients: develop individualized care plans, supervise Home Health Aides, coordinate with PCPs and therapy providers, maintain timely electronic documentation, participate in on-call and holiday rotations, and work to improve caregiver satisfaction and patient outcomes.

Provide RN case management for a caseload in Northeast Indiana: assess patients, create individualized care plans, coordinate with PCPs and therapy, supervise Home Health Aides, maintain timely electronic documentation, participate in on-call and holiday rotations, and work to improve quality and reduce readmissions.

Owner of territory growth through consultative relationships with Case Management Agencies and individual case managers. Drive high-volume referrals via field-based outreach, education, pipeline management, and close collaboration with ops to convert referrals into admissions.

Manage PASA caseloads in Colorado: coordinate care, onboard patients, ensure Medicaid home health compliance, document cases in Google Workspace/Salesforce, support diverse families with a person-centered approach, and travel across Colorado as needed.

Own and scale referral-generating relationships with payer case managers, support coordinators, and SCOs in Pennsylvania. Drive high-volume referrals through consultative education, territory management, field-based outreach, CRM pipeline tracking, and close collaboration with internal operations to convert referrals into admissions.

Lead and manage end-to-end prior authorization and reauthorization operations for Massachusetts LTSS/LTHH waiver programs. Ensure compliance, no lapses in patient care, resolve complex Medicaid authorizations and appeals, partner cross-functionally to protect revenue lifecycle, and train/mentor staff to meet performance metrics and processing SLAs.

Own month-end close, journal entries, reconciliations, financial statements and analyses. Manage accounts payable and global disbursements, support annual audit and tax/compliance filings, optimize systems and automation, document policies, and partner cross-functionally to ensure accurate, timely financial results and readiness for audit.

Provide clinical case management for a caseload of patients: assess, develop individualized care plans, coordinate with PCPs and therapy, coach and oversee HHAs, document in electronic records, participate in on-call/holiday rotations, and work to improve quality metrics like readmissions and caregiver satisfaction.

Lead design and scaling of AbbyCare's platform operations, tooling, automations, and workflows. Own operational roadmap, partner with Product, Engineering, BizApps, and Analytics to harden cross-system workflows, run operational discovery and pilots, launch new markets and service lines, and build documentation, training, and scalable playbooks. Drive AI-forward automation, mentor operators, and continuously reduce manual work to enable efficient onboarding, support, and care delivery at scale.

Lead end-to-end mobile development for iOS and Android, building resilient, intuitive caregiver-focused experiences. Implement offline-first patterns, robust testing frameworks, observability, and partner cross-functionally to improve performance, reliability, and release quality.

Provide nursing case management for a caseload of home-based patients: supervise CNAs, develop individualized care plans, coordinate with PCPs and therapy, maintain timely electronic documentation, participate in on-call rotations, monitor quality metrics and reduce readmissions, and complete required administrative tasks.

Lead statewide growth teams to drive patient acquisition, partnerships, intake and documentation operations, and preliminary clinical assessments. Use data to optimize processes, align cross-functional stakeholders, and implement strategic initiatives to scale care delivery across the state.

Manage an ODP caseload in Eastern/Central PA, oversee ISPs and EMR documentation, mentor DSPs, lead provider introductions and pre-admission coordination, manage SCO relationships, ensure EVV and regulatory compliance, oversee incident reporting and QA audits, and support regional community engagement and program growth.

Provide RN case management for a local caseload: develop care plans, coordinate with PCPs and therapy providers, coach and oversee CNAs, maintain timely electronic documentation, participate in on-call/holiday rotations, monitor quality metrics and reduce readmissions, and support families delivering in-home care.

Lead statewide growth efforts by managing regional teams, partnerships, intake operations, and document collection. Use data to optimize processes, drive patient acquisition, ensure cross-functional alignment, and maintain operational excellence to expand family-led home care programs.

Build and productionize AI-powered agents, copilots, and workflows for home care. Responsibilities include prototyping, dataset preparation, model evaluation, backend and API development, data pipelines, monitoring, and collaborating with product, clinical, and operations teams to iterate on real-world usage and move prototypes to reliable production.

Lead Applied AI strategy and build the intelligence layer for Abby Care's platform: architect agentic LLM systems, design human-in-the-loop safety, create reusable AI foundations, establish production evaluation/monitoring, and recruit and mentor AI engineers to deliver reliable, compliant healthcare workflows in production.

Provide clinical oversight and care coordination for a diverse home-care caseload in Nashville. Develop and manage individualized care plans, supervise CNAs/HHAs, maintain timely electronic documentation, educate families, manage clinical escalations, participate in on-call rotations, and work to reduce readmissions while ensuring high caregiver and patient satisfaction.