Jobs at Abby Care

Provide clinical oversight and case management for a diverse home health caseload: develop individualized care plans, supervise CNAs/HHAs, coordinate with providers and families, maintain timely electronic documentation, manage escalations, participate in on-call rotations, and drive quality and readmission-reduction efforts.

Serve as the primary compliance owner for a 2-3 state cluster: localize policies, prepare for and respond to licensure surveys/audits, monitor state regulatory changes, deliver state-specific training, execute monitoring and remediation, and partner closely with operations leadership to ensure regulatory adherence across Medicaid home health, HCBS waivers, and family caregiver services.

Lead analytics across Operations, Clinical, Finance, Product, and Engineering; define metrics and reusable data models; build dashboards, forecasting and risk models; measure clinical quality and product adoption; improve analytics scalability, automation, and documentation; translate analyses into executive recommendations.

Lead statewide growth teams to drive patient acquisition, partnerships, intake and documentation operations, and preliminary clinical assessments. Use data to optimize processes, align cross-functional stakeholders, and implement strategic initiatives to scale care delivery across the state.

Manage payer authorization documentation for Medicaid/Medicare and state payers: collect, review, submit authorizations, handle 50–70 daily calls, communicate with families and internal teams, monitor timelines, and drive process improvements to prevent care interruptions.

Provide RN case management for a local caseload: develop care plans, coordinate with PCPs and therapy providers, coach and oversee CNAs, maintain timely electronic documentation, participate in on-call/holiday rotations, monitor quality metrics and reduce readmissions, and support families delivering in-home care.

Manage an ODP caseload in Eastern/Central PA, oversee ISPs and EMR documentation, mentor DSPs, lead provider introductions and pre-admission coordination, manage SCO relationships, ensure EVV and regulatory compliance, oversee incident reporting and QA audits, and support regional community engagement and program growth.

Build and productionize AI-powered agents, copilots, and workflows for home care. Responsibilities include prototyping, dataset preparation, model evaluation, backend and API development, data pipelines, monitoring, and collaborating with product, clinical, and operations teams to iterate on real-world usage and move prototypes to reliable production.

Design, operate, and scale the AWS cloud foundation, data pipelines, and CI/CD tooling. Build infrastructure as code (Terraform), improve observability, harden environments for HIPAA compliance, and create AI-native developer tooling and verification workflows to accelerate engineering and ensure reliable, secure production deployments.

As the first in-house Product Designer, own end-to-end design across web and mobile: research, interaction design, workflows, and high-fidelity UI. Build durable design systems and information architecture for multi-role, permissioned healthcare products, and design AI-assisted, human-in-the-loop experiences while partnering cross-functionally with product, engineering, clinical, and compliance teams.

Lead design and execution of onboarding, engagement, performance review cycles, and internal communications for corporate and clinical teams. Build scalable people programs, run pulse surveys and action plans, use people metrics (eNPS, attrition, performance) to drive improvements, and train managers and teams to increase cohesion and effectiveness across a hybrid, multi-state organization.

Full-cycle technical recruiter focused on sourcing, engaging, and closing senior engineering, product, and data talent in the SF Bay Area. Build multi-channel sourcing, design technical assessments, advise leadership on hiring strategy and compensation, run end-to-end offer processes, and measure recruitment metrics to scale high-performing technical teams.

Lead expansion efforts to launch Abby Care in new geographies by building and executing an expansion playbook, defining KPIs, designing scalable processes, and partnering with operations, clinical, and product teams. Drive operational excellence, experiment on growth processes, manage on-the-ground operations, and balance patient experience with regulatory requirements to scale services to thousands of families.

Provide RN case management for a home-care caseload: coordinate care with providers, supervise CNAs/HHAs, develop individualized care plans, maintain timely electronic documentation, educate families, manage clinical escalations, participate in on-call rotations, and drive quality and readmission reduction.

Provide RN case management for a caseload of patients: assess, create care plans, coordinate with PCPs and therapy, oversee CNAs, maintain timely electronic documentation, participate in on-call and holiday rotations, and work to improve quality metrics and caregiver satisfaction.

Provide home-based nursing case management: manage a caseload, develop individualized care plans, coach and oversee Home Health Aides, coordinate with PCPs and therapy providers, maintain timely electronic documentation, participate in on-call and weekend rotations, and drive quality improvement and caregiver satisfaction.

Design, build, and deliver full-stack product features from concept to launch. Collaborate with product, operations, clinical, and compliance teams to translate operational needs into reliable implementations, maintain cloud infrastructure and data security, and contribute to greenfield AI-driven systems to improve in-home caregiving.

Prepare, submit, and follow up on home health claims; verify coding (CPT/HCPCS/ICD-10), manage AR, resolve denials/appeals, maintain compliance with Medicare/Medicaid and HIPAA, and communicate with payers, patients, and internal teams.

Lead statewide growth initiatives and multidisciplinary teams to drive patient acquisition, intake operations, documentation collection, and preliminary clinical assessments. Build partnerships, optimize intake workflows, use data to refine strategies, and ensure cross-functional alignment and operational consistency to scale family-led care programs across Pennsylvania.

The role requires acquiring new healthcare providers, managing sales pipelines, navigating objections, and improving provider adoption of Abby Care's services in New Jersey.