We are seeking a high-impact Business Analyst to bridge data, client expectations, and business outcomes. This role involves deep engagement with client data, generating actionable insights, and driving value through structured reporting, stakeholder communication, and analytical storytelling.
The ideal candidate will combine strong analytical capabilities with client-facing skills, enabling them to translate raw data into strategic recommendations, ensure delivery excellence, and proactively identify growth and risk mitigation opportunities.
Location : Mumbai(BKC), Delhi(NCR), Guragon
1. Data Understanding & Analysis
Analyze client datasets (travel, finance, GST, or operational data) to identify patterns, discrepancies, and opportunities.
Develop structured analytical frameworks to derive meaningful insights aligned with client objectives.
Ensure high data quality through validation, reconciliation, and continuous monitoring.
Design and develop interactive dashboards using tools such as Zoho Analytics, Power BI, or similar BI platforms.
Create standardized and client-specific reports to track key performance metrics.
Enable self-serve analytics for internal stakeholders (Key Account Managers, leadership teams).
Act as the primary point of contact for billing, reporting, and data-related queries.
Provide timely and accurate responses to client concerns, ensuring high satisfaction levels.
Simplify complex data insights into clear, client-friendly narratives.
Lead preparation and execution of Weekly Business Reviews (WBRs) and Quarterly Business Reviews (QBRs).
Present insights, performance metrics, challenges, and opportunities to client stakeholders.
Collaborate with internal teams to align on action items and strategic priorities.
Create detailed As-Is process documentation for client workflows.
Identify inefficiencies, bottlenecks, and improvement opportunities within existing processes.
Support the design of scalable and standardized operating models.
Identify trends and patterns in data to uncover new business opportunities and sales pipelines.
Partner with Sales and Account Management teams to provide data-backed recommendations for upselling/cross-selling.
Translate insights into measurable business impact.
Continuously evaluate client expectations vs. actual delivery to identify potential risks.
Proactively flag gaps and recommend corrective actions to prevent escalations.
Ensure alignment across stakeholders on deliverables, timelines, and outcomes.
Create internal dashboards for Key Account Managers (KAMs) to track performance and drive effective QBRs.
Standardize reporting formats and templates across clients.
Enable data-driven decision-making within internal teams.
RequirementsEducation
Bachelor’s degree in Business, Finance, Engineering, Analytics, or related field
MBA or equivalent is a plus
2–6 years in Business Analysis, Consulting, Analytics, or Client-Facing roles
Experience in data-heavy environments (finance, SaaS, travel, GST, or operations) preferred
Strong proficiency in Excel / Google Sheets
Hands-on experience with BI tools (Zoho Analytics, Power BI, Tableau, etc.)
Basic understanding of data structures, SQL (preferred but not mandatory)
Analytical thinking and problem-solving
Stakeholder management and client communication
Structured thinking and documentation skills
Ability to translate data into actionable insights
Strong ownership and accountability
Benefits
Opportunity to work at the intersection of data, consulting, and client strategy
High ownership and visibility with leadership and clients
Fast-paced environment with significant learning and growth potential
Skills Required
- Bachelor's degree in Business, Finance, Engineering, Analytics, or related field
- MBA or equivalent
- 2-6 years in Business Analysis, Consulting, Analytics, or Client-Facing roles
- Experience in data-heavy environments (finance, SaaS, travel, GST, or operations)
- Strong proficiency in Excel / Google Sheets
- Hands-on experience with BI tools (Zoho Analytics, Power BI, Tableau, etc.)
- Basic understanding of data structures
- SQL knowledge
- Stakeholder management and client communication skills
- Structured documentation and process mapping skills
What We Do
We are called FinKraft. What do we do? FinKraft - Krafting reliable automated solutions to make complex business processes easier. How do we do it? The process of gathering information, collecting data from various sources and reconciling records is a very painstaking and complex process. With FinKraft, companies need not worry about any of it. We have built a robust automated SaaS platform to help our clients with these processes and eliminate human error. One of the first use cases we have mastered is GST credit on travel expense for corporate India. “Capgemini” saves one million dollars annually using our tool. This marked the beginning of our continuous innovation. We aim to make a difference across industries. A few of our other clients include: Consulting- Mckinsey, Boston Consulting Pharma- Abbott, Sun Pharma Retail- Ikea, Godrej, Benetton Government- WHO, World Bank, US Embassy Banking- American Express, Kotak Industrial- Emerson, Schneider Others- WPP Group, Hershey’s, Tata’s Our Robotic Process Automation (RPA) system makes the process of the extraction of information from emails, websites and other portals more convenient than ever before. Post extraction, our system will also help you read and extract data, reconcile and create actionable real-time dashboards. Strong archiving with an excellent document management system for quick and easy retrieval. Inconsistency and errors in the data are highlighted by our portal to help clients take appropriate measures at the right time. This saves time, money, and enables companies to get error-free reports in just a click!
