Business Analyst

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Business Analyst, Merchant Finance and Treasury

Adyen is looking for a Business Analyst to join the Merchant Finance and Treasury team in Singapore. As Merchant Finance & Treasury we are the financial backbone of Adyen; optimizing and automating financial processes for scale, mitigating risks, and enabling growth through customer-centricity, operational excellence, innovation and integrity.

This is a varied, hands-on role in which you will execute, monitor, and reconcile high-volume daily payout processes to ensure timely and accurate disbursements to our Merchants. Your responsibilities will range from solving daily operational problems and optimizing our financial processes, to ensure we scale for the future. 

What you’ll do

• Monitor our daily Payout and Reconciliation operations; manage exceptions, failures and rejects by collaborating with internal and external teams to resolve issues swiftly;
• Monitor our daily Cash Management operations to ensure balances are available to cover the Payouts. 
• Improve internal daily processes, with a focus on payment reconciliation to ensure timely money movements and to help scale our business;
• Provide internal stakeholders with insights into our key financial and operational processes to influence key decision making and help Adyen scale further;
• Use data analysis to solve business problems; draw conclusions and recommendations for optimization and automation; 
• Partner with our technical and products teams to design, automate and improve our processes as well as having controls and monitoring in place; 
• Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties. 

Who you are

• 2-5 years work experience;
• Experience with process improvement, optimization and/or automation;
• Excellent analytical skills and the ability to translate detailed requirements into business solutions;
• Exceptional attention to detail, a strong sense of ownership and quick to pick-up the phone to involve multiple teams;
• Ability to work independently, manage priorities, and meet strict daily deadlines.
• Ability to interface and cooperate seamlessly with a global team;
• Experience managing high-volume payments across AR/AP, acquiring, treasury, reconciliation or banking operations is a plus;
• Knowledge of APAC payment and banking ecosystems, including regional rails and cross-border payout frameworks (e.g. SWIFT, Singapore FAST and PayNow or India PA-CB), is a plus;
• Strong proficiency in Excel, as well as experience with data analysis and monitoring tools such as Looker and Grafana are a plus;

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.