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Business Analyst
Location: Milton Keynes (hybrid-role)
The base salary for this position starts from 31 450,00 GBP annually
Purpose of the role:
•To provide daily, weekly and monthly operational KPIs to the EMEA CSC Team and the EMEA System Certification and ISA Director.
•In addition, the business analyst role plays a pivotal role working with the EMEA Director, Finance Business Parter and the operational management team to provide insights, identify trends and opportunities, and produce accurate reporting on delivery performance and utilisation of resources
Key Responsibilities & Accountabilities:
•Publish Daily/Weekly reports for operational guidance and decision making (Daily KPR, Job Movement, Resource Dashboards, Utilisation Dashboards, Visit Reports, One Resourcer Usage, days lost in Month)
•Publish monthly operational KPI reports to accurately reflect current performance versus budgets and latest forecasts. Understanding reasons for variances.
•Run reports in support of the Risk & Compliance management team (Workflow Reports)
•Assist Finance Business Partner with data collection, manipulation and presentation.
•Dashboard creation for Customer Planning and Engagement on key indicators of our internal KPI’s and external feedback from clients
•Provide regular analysis of overall workload capacity and product mix to identify recruitment needs
•Analyse operational data to identify trends and opportunities for improvement and communicate accordingly across the business
•Run reports in support of the Operational Managers (UK days Workload Reports)
Skills and Abilities:
•Intermediate excel knowledge with the ability to create models, analyse and manipulate data
•Additional software knowledge eg PowerBI, SAP, preferable
•Experience as part of a team scaling and improving processes, systems and implementing best practices.
•A good communicator with both finance and non-finance stakeholders
•Able to set focuses, have high ambition for self and has high standards
•Demonstrates awareness of their own strengths and limitations, continuously seeks to develop self
•Readily steps into the most challenging opportunities, positively embracing the risk of failure
#LI- KW1
#LI-Hybrid
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Skills Required
- Intermediate Excel knowledge with ability to create models, analyse and manipulate data
- PowerBI knowledge
- SAP knowledge
- Experience as part of a team scaling and improving processes, systems and implementing best practices
- Ability to create dashboards for customer planning and internal KPI reporting
- Good communication with finance and non-finance stakeholders
- Ability to analyse operational data to identify trends, opportunities and recruitment needs
- Experience producing operational KPI reports and explaining variances versus budgets/forecasts
- Willingness to take on challenging opportunities and a commitment to continuous development
BSI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BSI and has not been reviewed or approved by BSI.
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Flexible Benefits — Flexible benefits are positioned as part of the MyReward approach, allowing tailoring based on local eligibility and individual needs. Core elements like life assurance, income protection, and EAP access are framed as consistent pillars even as specifics vary by country.
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Leave & Time Off Breadth — Leave offerings are described as generous in certain markets, including annual leave starting around 27 days where that is standard and, in some U.S. postings, about four weeks of PTO plus a set holiday calendar. Additional time-off practices like occasional year-end office closure are also described as part of the overall package in some teams.
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Wellbeing & Lifestyle Benefits — Well-being support is presented as visible at the corporate level, including EAP access and expanded programs such as menopause support and mental-health first aid. Flexible work under “Smart Working” is repeatedly positioned as a work–life balance and inclusion lever that complements the total rewards package.
BSI Insights
What We Do
BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world
