Business Analyst

Posted Yesterday
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Ho Chi Minh City, Ho Chi Minh, VNM
In-Office
Mid level
Edtech • Information Technology • Professional Services
The Role
The Business Analyst will identify requirements and business processes, engage stakeholders, document specifications, and improve business efficiency through functional design, while ensuring the solution meets business needs.
Summary Generated by Built In
Overview:

RMIT Vietnam is seeking a Business Analyst to define scope and requirements, identify business processes and help design functional aspects of solutions in alignment with business needs

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact, and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

  • Competitive remuneration VND package for Vietnamese candidates.

  • 13th-month Tet bonus

  • Private Health insurance for you and your family, plus Personal Accident Insurance

Other benefits

  • Generous annual leave, career leave, volunteer leave and public holidays (Christmas and Tet Holidays)

  • Professional development and career advancement

  • Access to state-of-the-art facilities and resources

  • A vibrant and diverse campus life and more!

POSITION SUMMARY

Working as part of the ITS PMO, the Business Analyst will work closely with business and technical stakeholders in defining scope and requirements, identifying business processes and helping design functional aspects of solutions
in alignment with business needs. Taking on a proactive role in helping shape a project from inception through to completion, the Business Analyst will work closely with architects, developers and testers in ensuring that the delivered solution meets business needs.

The Business Analyst will become an expert in the business domain in which they operate and will provide consultative advice to stakeholders as required.

Key Accountabilities Summary

  • Identify and manage stakeholders, understand stakeholder interests and ensure that impacted stakeholders have a common understanding of new features or changes introduced by the solution.

  • Define scope and high-level requirements for input into inception phase activities, e.g., business case development.

  • Engage with stakeholders to understand user context and support follow-up IT enquiries.

  • Guide business functions in RMIT VN to follow RMIT IT policy/strategies.

  • Gather, analyse, and document detailed functional and non-functional requirements, ensuring that these are
    well understood by all impacted stakeholders and project team members.

  • Gather, analyse, and document functional specifications, comprising of use cases, user interface designs and
    data attributes, where required.

  • Gather, analyse, and document features, epics and user stories.

  • Define, analyse, and document current and future state business processes using standards such as BPMN, identifying opportunities for process efficiency/improvements and incorporating these into the functional design of the solution to help achieve business goals.

  • Perform requirements traceability of business analysis artefacts, ensuring that this is maintained throughout the project lifecycle.

Key Selection Criteria

  • Minimum 3 years’ experience working as business analyst in software project delivery, involving across project lifecycle.

  • Previous experience in the higher education sector, including an understanding of the student lifecycle is a big plus.

  • Good mix of business analysis and technical analysis skills.

  • Demonstrated experience in stakeholder relationship management, requirements gathering and analysis, and business.

  • Process development and use case development.

  • Consultative and open-minded, with highly effective communication, interpersonal skills and attention to detail.

  • Excellent analytical, problem solving, critical thinking and workshop facilitating skills.

  • Experience in both waterfall and agile methodologies.

More information is available in the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

Compliance Requirements

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.5 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

  • Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

  • RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

  • For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

Applications Close:8 thg 6 2026 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us

Skills Required

  • Minimum 3 years' experience working as business analyst in software project delivery.
  • Previous experience in the higher education sector including understanding of the student lifecycle.
  • Good mix of business analysis and technical analysis skills.
  • Experience in stakeholder relationship management and requirements gathering.
  • Process development and use case development.
  • Excellent analytical, problem solving, and critical thinking skills.
  • Experience in both waterfall and agile methodologies.
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The Company
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What We Do

RMIT University is a global university of technology, design, and enterprise that focuses on industry-connected learning and research.

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