Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 26 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.
At Hansen, we are also embedding AI enablement across our operations. From automating workflows and enhancing service delivery, to driving innovation in customer solutions, AI is shaping the next chapter of how we support our clients. With a focus on operational excellence and innovation, Hansen is using AI not just as a tool, but as a strategic enabler to deliver smarter, faster, and more resilient solutions for the future.
This is full-time onsite role based in our Hammersmith London office.
As a Business Analyst, you will play a key role in translating product intent into clear, delivery-ready solutions, enabling seamless collaboration between solution architects, engineering, and delivery teams. You will help reduce delivery risk by improving requirement clarity, driving consistency across design, build, and test phases, and ensuring strong traceability across product changes.
- 4+ years of experience in Business Analysis, Systems Analysis, or Solution Design in complex product environments.
- Strong understanding of back-end systems, integrations, and data flows.
- Experience working in agile or product-led delivery environments.
- Strong analytical, problem-solving, and communication skills.
- Familiarity with tools such as Jira and Confluence.
- Understanding of non-functional requirements such as performance, security, and data integrity.
Translate high-level requirements into clear, delivery-ready user stories and solution definitions.
Collaborate with solution architects, product owners, and engineering teams to ensure alignment and clarity.
Define system interactions, data flows, and capture functional and non-functional requirements.
Support backlog refinement, sprint readiness, and ensure acceptance criteria are clear and testable.
Maintain documentation, traceability, and support impact analysis for changes and releases.
Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.
If you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need adjustments during recruitment, simply let us know.
Visit our website at hansencx.com for more information.
By applying to this role, you consent to Hansen collecting, processing, and storing the information you provide for recruitment purposes. You also agree that your details may be securely retained in our talent database for future opportunities and reference in accordance with applicable data protection regulations.
Skills Required
- 4+ years of experience in Business Analysis, Systems Analysis, or Solution Design
- Strong understanding of back-end systems, integrations, and data flows
- Experience in agile or product-led delivery environments
- Strong analytical, problem-solving, and communication skills
- Familiarity with tools such as Jira and Confluence
- Understanding of non-functional requirements such as performance, security, and data integrity
What We Do
Hansen Technologies (ASX:HSN) is a global software and services provider to the energy, water/utilities and telecommunications industries. The company currently serves more than 600 customers in over 80 countries, supported by a collaborative and diverse team that embraces the hybrid way of working. For connection and collaboration, we have more than 36 offices and development centres located around the world. Within the communications industry, 5G represents the next new frontier for our customers – that unchartered territory to create opportunities and capitalise on new business models and resulting revenue streams. In the energy sector, we are in the midst of a transition. The move to renewables and self-generated energy changes the traditional commercial model. Today, our customers are no longer in the era of supplying basic commodity services - they are in era of providing new energy services and related experiences. We help our customers traverse these challenges and opportunities and realise the next new monetisable experiences. And that is why our mission is to provide industry-specific software products and expertise that enables our customers to easily capitalise on the commercial opportunities of the evolving energy, utilities and communications markets. We make this possible by providing highly reliable, mission-critical software and specific industry expertise to help our customers more easily innovate and sell new services and market offerings, comply with changing market regulation, and power new business models in areas such as emerging sustainable energy supply, IoT, and new next-generation connected services. We aim to achieve this through long term collaboration with our customers and partners and through a global workforce of skilled professionals that embrace challenges and are committed to positive outcomes for our company, employees, customers, and the planet
