Position:
Business Analyst
Location:
Halifax, Open to Hybrid
Job ID#: DXC1 - BA
Duration: 12 Months
Our client, a global Technology Services Professional
Services Organization, is seeking a seasoned Business Analyst to join our
Identity and Access Management (IAM) delivery organization. The successful
candidate will bring 3–5 years of hands-on experience in IAM implementation,
supporting the delivery of secure, scalable identity solutions across diverse
client environments. This role requires a highly motivated, detail-oriented
individual with strong communication, analytical, and collaboration skills
capable of bridging business needs and technical execution.
- Lead and support IAM project
delivery efforts through requirements elicitation, process analysis, and
solution documentation.
- Act as the liaison between
business stakeholders and technical teams, translating business needs into
clear, actionable requirements.
- Gather, analyze, and document
functional and non-functional requirements, including use cases, process flows,
traceability matrices, and data dictionaries.
- Develop and maintain
comprehensive documentation, including user guides, meeting notes, and
technical/functional specifications.
- Support Agile and Waterfall
delivery models; participate in backlog grooming, sprint planning, and user
story refinement.
- Facilitate workshops and
meetings to define current ('As-Is') and future-state ('To-Be') processes using
tools like Visio or equivalent.
- Collaborate with
cross-functional teams to design, review, and validate functional solutions
that align with business objectives.
- Produce visual deliverables
such as mock-ups, wireframes, data flow diagrams, and process maps to support
stakeholder understanding and solution clarity.
- Identify process improvement
opportunities and contribute to the development of reusable documentation
standards and analysis frameworks.
- Support third-party
integrations by gathering vendor solution requirements and ensuring alignment
with enterprise IAM objectives.
- 3–5 years of business analysis
experience, preferably in IAM or security-focused IT delivery projects.
- Strong understanding of the
SDLC, with demonstrated experience producing requirements artifacts from
discovery through solution validation.
- Proficient in Agile and
Waterfall methodologies; experience working in matrixed teams and across
functional boundaries.
- Skilled in using tools such as
Jira, Confluence, TFS/Azure DevOps for tracking requirements and delivery
progress.
- Advanced proficiency in MS
Office Suite, including Excel, Word, PowerPoint, and Visio.
- Proficiency in MS Office 365
Suite, including Power Apps, Power Automate, and Power BI.
- Experience working with
third-party IAM implementations and enterprise-class IAM platforms is strongly
preferred.
- Exceptional communication
skills, both written and verbal, with an ability to present complex ideas to
technical and non-technical stakeholders.
- Demonstrated ability to build
strong relationships and act as a trusted advisor to both clients and internal
delivery teams.
- Experience documenting and
refining business processes, identifying gaps, and recommending improvements.
- Self-motivated, adaptable, and
capable of working independently in a remote-first environment.
- Strong analytical and
critical-thinking skills; detail-oriented with a proactive and solution-driven
mindset.
- Comfortable managing competing
priorities and delivering high-quality work under tight deadlines.
- Passionate about continuous
learning and knowledge sharing; collaborative team player with a consultative
approach.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field
can do for you. (Symbiotic Digital is a division of Symbiotic Group
Inc.)
We
serve customers in two ways, we provide:
- Digital Experts: IT Consulting expertise.
Bright Minds That Produce Proven Results
- 2Recruitment: Find The Right People You Need
Serving
IT & Business leaders, Symbiotic Digital provides a business system that
enable us to provide the Expert Technical staff needed to solve challenging
business and IT problems. IT leaders in the most reputable organizations in
Canada have relied on Symbiotic Digital to help them staff difficult
assignments with proven Experts uniquely evaluated by our proven QMS- Quality
Management System Staff Development Model. We are a 100% Indigenous owned
company.
Learn
more online at https://www.symbioticgroup.com/home-sd/.
Please
submit your most recent resume to: [email protected]
View
All Jobs online at: https://www.symbioticgroup.com/view-jobs/
Skills Required
- 3-5 years of business analysis experience in IAM or security-focused IT delivery projects.
- Strong understanding of the SDLC and experience producing requirements artifacts.
- Proficient in Agile and Waterfall methodologies and experience working in matrixed teams.
- Skilled in using Jira, Confluence, TFS/Azure DevOps for tracking requirements.
- Advanced proficiency in MS Office Suite, including Excel, Word, PowerPoint, and Visio.
- Proficiency in MS Office 365 Suite, including Power Apps, Power Automate, and Power BI.
- Experience working with third-party IAM implementations and enterprise-class IAM platforms.
- Exceptional communication skills, both written and verbal.
- Ability to document and refine business processes, identifying gaps and recommending improvements.
What We Do
Symbiotic Group Inc. is a consulting company that helps SMBs drive measurable results in sales, digital marketing, and operations. They also provide IT consulting services and focus on advancing business and career opportunities for Indigenous peoples.








