Business Analyst

Posted 5 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
Mid level
On-Demand • Security • Software
The Role
The Business Analyst will leverage data analysis and scripting skills to optimize processes, build Power BI dashboards, and support business systems while ensuring security compliance.
Summary Generated by Built In

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.


We are seeking a detail-oriented and analytical Business Analyst with expertise in data analysis, scripting, Power BI (PBI), PSA tools and Salesforce (SFDC). The ideal candidate will bridge business needs and technical solutions, leveraging data-driven insights to optimize processes and support strategic decision-making.
 
Key Responsibilities
  • Build and maintain Power BI dashboards for security metrics, vulnerability trends, and operational KPIs.
  • Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
  • Configure and customize secure workflows, access controls, and compliance reporting.
  • Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
  • Provide day-to-day operational support for services, business systems and processes
  • Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
  • Ensure adherence to operational workflows.
  • Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
  • Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
  • Maintain clear documentation for requirements, processes, and compliance standards.
Qualifications & Experience
  • Hands-on experience with professional services automation management platforms (Certinia, Teamwork).
  • Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices).
  • Experience implementing cross-functional cost governance processes and KPIs.
  • 3+ years as a Business Analyst or similar role in software or cybersecurity environments.
  • Proficiency in Salesforce (SFDC) configuration and reporting.
  • Strong scripting skills (Python, R, or similar) and SQL for data manipulation.
  • Excellent verbal and written communication skills for stakeholder engagement
  • Strong problem-solving and critical thinking abilities.
  • Ability to manage multiple priorities in a fast-paced, security-focused environment.
  • Collaborative mindset with attention to detail

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.

Top Skills

Api Development
Data Analysis
Dax
Excel
Power BI
Psa Tools
Python
Salesforce
Scripting
SQL
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The Company
HQ: Burlington, MA
275 Employees
Year Founded: 2002

What We Do

Organizations worldwide use Black Duck Software’s industry-leading products to secure and manage open source software, eliminating the pain related to security vulnerabilities, compliance and operational risk. Black Duck is headquartered in Burlington, MA, and has offices in San Jose, London, Frankfurt, Hong Kong, Tokyo, Vancouver, Seoul & Beijing

Why Work With Us

We pride ourselves on cultivating an environment of collaboration, creativity, and fun! We know where you work can influence how you work, which is why our collaborative office space focuses on community and continuous learning. Our work-hard, play-hard attitude even got us named a Top Place to Work in Massachusetts by The Boston Globe!

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