Business Analyst

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Hiring Remotely in Portugal
Remote
Insurance • Consulting
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The Role

Matrix IFS is seeking a Business Analyst that focuses on understanding client needs in the financial crime and fraud prevention space. Key responsibilities include documenting business and regulatory requirements, creating system specifications, delivering client training and documentation, and coordinating user acceptance testing. They act as a liaison between clients and internal teams, and require strong analytical, communication, and data querying skills (SQL, Excel, BI tools). 

Key responsibilities

  • Client and Requirements Analysis: Conduct workshops and interviews to understand client needs, define business requirements, and translate regulatory requirements into technical specifications.
  • Solution Configuration: Help define and configure solutions that align with product capabilities and client needs.
  • Documentation and Training: Prepare user guides, process documentation, and training sessions for client operations and technical teams.
  • Project and Change Management: Act as a liaison for change requests, escalations, and production support, and lead post-implementation reviews.
  • Testing: Coordinate user acceptance testing (UAT) to ensure the solution meets business objectives.
  • Internal Collaboration: Work with Product, Sales, and other internal teams to ensure a seamless customer journey and to incorporate feedback for continuous improvement. 

Qualifications

  • Education: Master's degree or equivalent in Finance, Information Systems, Risk Management, or a related field is often preferred.
  • Experience: 5+ years of experience in fraud risk, business analysis, or operations within financial services or fintech is often required.
  • Technical Skills: Proficiency with data querying tools like SQL, and analysis in tools like Excel, Power BI, or Tableau is essential.
  • Communication: Strong verbal and written communication skills, with experience in client presentations and workshops.
  • Other Skills: Excellent problem-solving skills, customer-facing experience, and a strong understanding of fraud detection methodologies and risk analysis

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The Company
London
37 Employees
Year Founded: 2000

What We Do

Matrix Global Services is an award-winning Insurance and Financial Advisory.

Matrix delivers a unique portfolio of Insurance products and services that enable investors to access finance and to de-risk and enhance the security of their investments, through the application of proprietary insurance solutions that adjust and reduce risk.

Matrix is an outcome led, insurance market solutions provider, the solutions that we create and deploy, credit enhance all types of complex transactions, enabling the efficient flow of global capital.

The Matrix team possess an in-depth knowledge of, and strong and established connections to, the global markets for Insurance & (re)Insurance; we blend these capabilities with Financial and Capital Markets expertise, to assist our international clients with navigating complexity and opportunity.

Within the M&A community, our specialists provide independent Insurance Due Diligence, insurance programme design and reconstruction, W&I Insurance and supporting transactional solutions that provide our M&A clients with assurance whilst also adding tangible value within the investment life cycle

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