Jobs at Matrix Global Services

Own the strategy, roadmap, prioritization, and lifecycle of data products for CPG and retail clients. Translate business needs into requirements, manage backlogs, coordinate engineering and delivery teams, lead UAT and data validation, and drive stakeholder alignment and adoption. Establish governance, quality standards, SLAs, documentation, and monitoring while identifying analytics, demand planning, category management, and supply chain use cases. Contribute to client workshops, change management, and pre-sales activities.

Design, develop, and maintain automated API and web tests (Selenium/Playwright). Implement BDD (Cucumber), integrate tests into GitLab CI/CD, manage test artifacts in JIRA/XRay, and support non-functional testing, debugging, and continuous improvement for FinCrime applications.

Develop enterprise Power BI solutions from discovery through adoption. Responsibilities include semantic modeling, advanced DAX and Power Query development, dashboard UX/UI design, governance, performance optimization, stakeholder workshops, client presentations, usability testing, adoption tracking, proposal support, and mentoring junior team members.

Implement and configure Actimize SAM, AIS, RCM, and Case Management solutions for AML transaction monitoring. Develop custom models using stored procedures, rule cloning, policy manager, and query rules. Write complex SQL queries, joins, and stored procedures while supporting AML rules and scenarios. The role also requires strong presentation and communication skills.

Serves as the technical authority for ServiceNow client engagements, leading platform assessments, architecture, solution design, configuration, integrations, governance, and implementation. Designs AI-enabled workflows and agents using Now Assist and AI Agent Studio, translates business requirements into secure scalable solutions, and advises stakeholders on platform strategy and responsible AI use. Provides technical leadership, mentoring, code reviews, documentation, testing, release planning, and platform health oversight across ServiceNow modules.

Lead execution of complex technology initiatives across business, engineering, architecture, infrastructure, data, QA, operations, vendors, and stakeholders. Manage project plans, milestones, dependencies, RAID logs, risks, testing, release readiness, and production deployment. Facilitate collaboration, resolve blockers, establish accountability, challenge estimates, and provide senior leadership with concise delivery reporting. Capital Markets experience and trade lifecycle knowledge are preferred, with corporate lending and corporate loan process experience advantageous.

Leads requirements gathering and translates business needs into technical specifications, user stories, acceptance criteria, and process documentation. Documents end-to-end data flows, source-to-target mappings, integrations, APIs, interfaces, transformations, validations, dependencies, and exceptions. Collaborates with stakeholders, architects, developers, data teams, and QA throughout delivery, ensuring traceability and alignment between requirements, testing, and implementation. Capital Markets, trade lifecycle, and corporate lending experience are advantageous.

Lead complex, global AML and fraud compliance projects from initiation through delivery. Manage scope, budgets, timelines, resources, risks, technology implementations, governance, stakeholder communications, and regulatory alignment across Compliance, Risk, Technology, Operations, and business teams. Projects may involve transaction monitoring, case management, fraud detection, regulatory reporting, data analytics, and machine learning platforms.

Lead concurrent software and data science projects across LATAM from initiation through delivery. Manage scope, budgets, timelines, resources, risks, and change processes while coordinating technical teams and clients. Lead demos, workshops, steering committees, Agile ceremonies, and stakeholder communications. Provide consultative guidance, align product solutions with client goals, and ensure measurable business value. Spanish fluency and willingness to travel up to 20% are required.

Implement, configure, and provide L3 support for Fircosoft/Firco Continuity sanctions screening across payments (SWIFT, Wire, ACH, real-time). Configure screening rules and utilities, manage integrations (MQ/MQFTE, Kafka, file transfers, TWS), develop SQL and Unix/Linux scripts, and support upgrades, deployments, CI/CD, monitoring, incident management, RCA, and performance optimization.

Drive new business across Europe by selling integration and SaaS solutions to enterprise and mid-market clients. Manage full sales cycle, deliver demos, negotiate and close deals, maintain CRM pipeline and forecasts, collaborate with marketing and technical teams, and represent the company at industry events.

Lead full-cycle recruiting for Data, ML, and Software Engineering roles. Source niche senior talent, perform technical screens, partner with engineering leaders, maintain ATS pipelines, and deliver hiring metrics and market intelligence.

Lead business analysis for complex financial crime, risk, and compliance transformation programs. Gather and translate regulatory and business requirements into BRDs/FSDs, user stories, process flows, and acceptance criteria. Support delivery planning, resource coordination, testing, implementation, and client stakeholder management across distributed teams.

Drive new business across assigned US territories by selling enterprise integration and AI-driven platform solutions. Manage full sales cycle from prospecting to closing, build C-level relationships, deliver revenue targets, collaborate with marketing and technical teams, run demos and proposals, maintain CRM pipeline, and represent the company at events.

Hunter-focused enterprise sales role responsible for new business acquisition (80%) and account expansion (20%) selling consulting and technology solutions for Financial Crime, AML, KYC, fraud prevention, risk analytics, data engineering, AI/ML, and cloud transformation. Own full sales cycle, build executive relationships, manage pipeline in CRM, collaborate with delivery and solutions teams, and consistently meet revenue targets while representing the company at industry events.

Work with client data to develop fraud-detection models: clean and preprocess data, engineer features, build and tune ML models, create scalable pipelines, collaborate with clients and internal teams, communicate results, and contribute technical leadership and product enhancements.

Senior leader to grow and lead a Compliance Advisory practice focused on KYC, sanctions, AML, and fraud. Originate and deliver large transformation and remediation programs, advise C-suite stakeholders, drive business development, build executive relationships across financial institutions, and mentor senior teams while shaping go-to-market strategy and thought leadership.

Drive new business and revenue growth across assigned European territories by selling the company's integration and automation platform. Manage full sales cycle, build C-level relationships, deliver demos and proposals, maintain CRM pipeline and forecasts, collaborate with marketing and technical teams, and represent the company at events.