Business Analyst

Are you someone who enjoys working with next generation technology, interacting with best in class global teams, and working with the largest digital transformations in the world?  This opportunity will combine them all while offering a competitive salary and accelerated career growth opportunities.

Join Netcracker Technology to work for a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

Position Summary:

As an BSS Domain technological subject matter expert is responsible for providing cost effective solution to business & technical challenges faced in complex and large projects in telecommunication. Business Analysts are working as a company’s representatives in front of the enterprise customer. As a BA you will be responsible for providing guidance to the leadership service provider in better understanding and articulation of challenges, define and document measurable criteria for solution assessment. Proposing solutions and bringing best practices. It is expected that you will have recognition in Telecommunication Industry as a SME (subject matter expert).

Role & Responsibilities:

• Cooperation with business and architecture team to clarify scope, gather requirements, drive key decisions and resolve issues as a system\business analyst;
• Prepare, analyze and implement end to end processes for Telco solutions. L2O, R2M, L2C and others in B2B and B2C segments.
• Improvement and support of the existing solution from the requirement management perspective;
• Participating in the business analysis stage on product and implementation projects of BSS functionality, for product offering catalog and sales orders management
• Development and maintenance of business analysis and design documents for internal and external use;
• Supporting of implementation teams with expertise in out of the box product capabilities;
• Identify bottlenecks and pain points in current systems used by the customer business and technical
• Ensure all issues and clarification items are identified, tracked, reported on and resolved in a timely manner;
• Conducting market and technology researches.
• Cross stream joint work with development and quality assurance departments

Experience & Requirements:

• Experience in collecting and processing requirements and use cases based on business need and product roadmaps;
• Practice in development logical and physical data model for software and databases
• Work experience in a telco-related company is highly desirable;
• Practice in design models, algorithms, integrations, user interfaces based on customer requirements for CRM\ BSS \ Digital sales environments
• Skills in modeling UML notations (diagrams: use case, activity, sequence, static structure);
• Familiarity with telco markets and technologies;
• Strong knowledge of enterprise CRM/POC/OE/OM/BSS/OSS functionality;
• Excellent communication skills;
• Solid technical English verbal/writing skills;

Education:  

• Bachelor’s degree in related field

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