The Role
The Business Analyst role involves analyzing performance data, supporting product and customer teams, and onboarding new customers in the airline industry.
Summary Generated by Built In
Company Description
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
Job Description
Responsibilities
- Analyze daily performance data, identifying key trends and offering recommendations for continuous improvement
- Support the Airobot product and technology teams with product analysis and quality assurance
- Support the Airobot business teams with ad hoc reporting and customer performance analysis
- Responding to Airobot customer service mailbox
- Being accountable in onboarding and supporting new customers
Skills & Qualifications :
- Domain : Work experience in the Airline industry. Having a strong understanding of different market travel document requirements.
- Analytical Skills: Strong ability to analyze data, identify trends, and derive insights.
- Technical Proficiency: Familiarity with data analysis tools and techniques (e.g Excel, Power BI).
- Communication Skills: Excellent verbal and written communication skills to convey findings and recommendations.
- Problem-Solving Skills: Ability to identify problems, propose solutions, and implement them effectively.
- Collaboration Skills: Ability to work effectively with cross-functional teams.
Top Skills
Excel
Power BI
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The Company
What We Do
lastminute.com is the European Travel-Tech company leader in dynamic holiday packages and operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost, Crocierissime and Hotelscan.
