What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
The Claims Product Services Business Analysts is a primary interface between the IT teams and our business partners. They are responsible for understanding current processes and identifying well-formed outcomes for future business systems and processes, which may include the entire enterprise. They gather and document business needs and requirements, evaluate options, assist with generating business cases and ensure the effective use of information systems in meeting the needs of the business.
What you'll be doing:
- Acts as a team member to ensure project continues to align with project charter and business cases.
- Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.
- Contributes to the investigative work and creation of the technical solutions.
- Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity.
- Develops test scenarios and test cases for use in system and integration testing.
- Ensures test results are documented, reported to stakeholders, along with any risks or issues, and are available for specification of user instructions.
- Occasionally required to work late evening and weekends as needed.
- Selects appropriate business analysis methods from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Specifies and develops test scenarios to test that new/updated processes deliver planned efficiencies and business benefits.
What we're looking for:
- 2+ years of claims operational support, project management and/or experience in IT delivery/implementation preferred.
- Strong working knowledge of claims and/or insurance related systems
- Excellent verbal and written communication skills
- Ability to communicate technical information in a business-friendly manner
- Ability to manage multiple and multi-faceted stakeholders
- Solution-oriented, creative thinker
- Strong strategic thinking, analytical, and problem-solving skills, with the ability to make sound decisions and drive results
- Attention to detail and focus on accuracy
- Highly ethical, professional, and trustworthy, with a commitment to compliance and integrity
- Flexible, adaptable, and resilient, with the ability to work effectively in a dynamic and changing environment
- Ability to work with minimal supervision
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $60,300 to $100,500 with a 12% bonus potential.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
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We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
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All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
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We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
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All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
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All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.
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What We Do
At Markel, we believe in hard work, a zealous pursuit of excellence, and fairness in all our dealings.
Markel Corporation (NYSE: MKL) is a global Fortune 500 company headquartered in Richmond, Virginia. We seek to be a leader in each of our pursuits, with insurance being our primary business. As a market leader for specialty insurance, reinsurance, and investment operations around the world, Markel embodies integrity, commitment, teamwork, and innovation in every day operations. We are encouraged to look for a better way to do things. Since our founding in 1930, we have sought to know our customers’ needs and to provide quality products and service.
Markel specializes in providing coverage for hard-to-place risks for a variety of niche markets including:
• Agricultural and equine risks
• Reinsurance for large risk enterprises such as oil rigs
• Event cancellation insurance for weddings, concerts, and sporting events
• Inland marine coverage for fine art collections
• Environmental pollution
• Yachts, ATVs, and motorcycles
At Markel we provide an atmosphere in which people can reach their personal potential. We are results-oriented, and we continually strive for a better way to do things. The Markel approach is one of spontaneity and flexibility.
Markel helps employees balance work and social activities. Markel gives you the keys to success! Keeping an open mind and learning new skills allows our associates to stay ahead of the marketplace. Above all, we enjoy what we are doing. There is excitement here that comes from innovating, creating, striving for a better way, sharing success with others…winning.
That is the Markel Style.
