Business Analyst

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. Your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

This Business Analyst role develops and implements IT business solutions and processes for the Corporate Services organization (including the Facilities, Physical Security, & Space Planning teams) including system development, establishing policies, and promoting systems adoption in collaboration with stakeholders.

How you will make an impact: 

• Assess business needs and solutions of assigned functional area; recommend improvements and streamline processes
• Develop functional business requirements and articulate system functionality and features. Translate the needs of business into functional requirements
• Perform root cause analysis and troubleshoot business systems, interfaces, and configuration including testing and researching data integrity/accuracy
• Identify metrics and reports needed to measure process effectiveness and efficiencies
• Collaborate with team members to develop training materials and materials for managing Organizational Change, streamlining transition and improving adoption.
• Test and validate processes and systems to ensure adherence to functional requirements
• Document technical designs, process flows, business and functional requirements, use cases, test scripts/results and software validation documents
• Collaborate with team members on process mapping and requirement gathering sessions
• Train users on new processes, workflows, and/or systems
• Lead small projects and enhancements
   

What you will need (required):

Bachelor's Degree in related field and 3 years of related experience
What else we look for (preferred):

• Moderate working knowledge of enterprise information systems for Space Planning, Security, Facilities work order management such as TIBCO, MRI Centerstone, Service Now, CCURE 9000, Genetec and Building Mechanical Systems
• Proficiency in MS Office Suite, including related CRM tools and platforms; SharePoint experience
• Data analytics experience
• Experience working in complex, matrixed and global business environment
• Strong written and verbal communication skills and interpersonal relationship skills
• Moderate understanding and knowledge of requirement solicitation and consulting practices, process mapping, project management principles, and software development lifecycle
• Ability to adapt to new technologies
• Ability to adapt to rapidly changing environment
• Resourceful with problem-solving, organizational, analytical and critical thinking skills
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment; work independently and collaborate as required
• Ability to work in a team environment, including the ability to manage vendors and project stakeholders
• Ability to build productive internal/external working relationships
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $66,000 to $94,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. 

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.