The Citi Solution Center (CSC) Site Business Associate supports the CSC Site Business lead in coordinating all site-related activities and events. This role will report into the CSC Network Cluster Lead and will provide support to the site head and collaborate with site businesses and site leadership teams. This role also shares best practices with other global CSC sites and implements programs in CSC Budapest. This includes supporting ad-hoc projects, town halls, employee engagement programs, presentations, reporting, communications, and site culture initiatives.
Key Internal Responsibilities
• Direct support to the CSC site head and site leadership team to drive execution of the site and CSC network strategy
• Collaborate with the site head to define and implement site initiatives to improve employee engagement
• Coordinate and ensure the efficient operation of the site as the execution arm of the Site Leadership Team (SLT), including monthly leadership and engagement activities
• Work with partners in RES, HR, and CTI to ensure the site is well run and issues are tracked and resolved in a timely manner
• Work with community partners and universities to provide support and help organize Citi events
• Present key metrics and insights to senior site leaders, lead /facilitate employee advisory groups
• Implement and drive new programs and practices, ensuring alignment with strategic CSC initiatives
• Ensure all businesses and functions have consistent practices and policies related to employee engagement and talent management
• Partner with HR to implement and coordinate Talent programs within the CSC
• Collaborate with business heads to host and organize executive leader visits to the CSC
• Act as the CSC on-site liaison for engagement networks
• Manage and organize CSC events, including quarterly employee recognition and engagement events (i.e., GCD, CSC Fest Global Network Employee Appreciation)
• Lead and coordinate VOE strategy initiatives
• Monitor relevant site metrics and launch programs to reduce attrition
• Work with site SLT to address employee pain points
• Support site communications strategy for internal/external stakeholders and maintain site communications (i.e., newsletters, digital assets, site hub, LinkedIn)
• Support regular employee information sessions including country-wide Town Halls
• Create and maintain site distribution lists
Knowledge/Experience:
• Education: Bachelor's degree in Accounting/ Finance/ Business Administration/ Project Management, or equivalent experience.
• Experience: Project management and financial services background preferred; 7-10 years of proven experience in operations management, project management, talent management, and/or development (shared services experience a plus)
• Skills: Proficiency in MS Office Suite (Access, Excel, PowerPoint). Experience working in a global, matrixed environment with multiple stakeholders is preferred
Competencies:
• Strong experience managing business operations, events, and/or programs
• Experience in community relations and partnering with key external stakeholders
• Highly developed communication, interpersonal, influencing, and organizational skills
• Ability to work in a fast-paced environment and adapt to changing deadlines and schedules
What we can offer you:
This role will offer you the opportunity to build a solid understanding of financial services operations and deepen your knowledge about effective regulatory requirements. Since the regulatory landscape is continuously changing it will support your development that can drive your career.
By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-LJ2
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Job Family Group: Business Strategy, Management & Administration------------------------------------------------------
Job Family:Business Execution & Administration------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:8 202 730,00 Ft - 12 775 670,00 Ft------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Bachelor's degree in Accounting, Finance, Business Administration, Project Management, or equivalent experience
- 7-10 years of proven experience in operations management, project management, talent management, and/or development
- Proficiency in Microsoft Office Suite, including Access, Excel, and PowerPoint
- Strong experience managing business operations, events, and/or programs
- Experience in community relations and partnering with external stakeholders
- Strong communication, interpersonal, influencing, and organizational skills
- Ability to work in a fast-paced environment and adapt to changing deadlines and schedules
- Project management and financial services background
- Experience in a global, matrixed environment with multiple stakeholders
- Shared services experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
