About HUB24
At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.
Our purpose is simple: Empower better financial futures, together.
What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.
HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.
Why you’ll enjoy working here
We create an environment where you can do your best work and see the impact of it.
- Work with smart, collaborative people who get things done.
- Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
- Grow your career your way, with support to learn, stretch and explore new opportunities.
We also offer benefits to support you inside and outside of work:
- Genuinely flexible and hybrid ways of working.
- Employee Share Scheme.
- Additional leave and wellbeing support.
- Enhanced parental leave and support through different life stages.
- Everyday benefits, including discounts and financial wellbeing support.
Why this is an exciting opportunity
At HUB24, we’re building market-leading financial platforms that empower advisers and make high-quality financial advice more accessible and affordable for Australians. As a Senior Business Analyst, you will play a critical role in bridging business needs and technical delivery—leveraging your expertise in data, financial systems, and stakeholder engagement to drive impactful solutions.
This is a 14-month fixed-term contract (maternity leave cover), and we are open to talent based in Melbourne, Brisbane, or the Gold Coast.
You will work closely with Product, Technology, Operations, and Clients to deliver scalable, high-quality outcomes while contributing to a collaborative, Agile environment.
What you’ll be doing
Partner with Product Managers and stakeholders to elicit, define, and document business and technical requirements
Develop user stories, acceptance criteria, and backlog items for prioritised features
Translate complex business and technical requirements into clear, actionable specifications
Support product roadmap development and assist in backlog prioritisation, including defect management
Collaborate with developers, testers, architects, and SMEs to ensure aligned understanding and successful delivery
Facilitate workshops and discussions to explore solutions and drive consensus on scope and outcomes
Validate solutions across the delivery lifecycle, including UAT, regression, and production verification testing
Analyse and ensure data accuracy, transformation logic, and reporting outputs
Support client onboarding, ensuring smooth implementation and continuous process improvement
Work with Operations and Client Support teams to investigate issues and prioritise resolutions
Build strong relationships across cross-functional teams and external stakeholders, including clients and vendors
Actively participate in Agile ceremonies and promote a culture of collaboration and continuous improvement
What you bring
You don’t need to tick every box, but experience in the below will set you up for success.
Experience & Skills
Minimum 5+ years’ experience as a Business Analyst, ideally within financial services or fintech
Strong understanding of financial systems, data analysis, and reporting
Proven ability to translate business needs into technical solutions
Experience working in Agile environments (Scrum, SAFe)
Solid knowledge of business analysis frameworks and methodologies (e.g. BABOK)
Demonstrated experience creating user stories, specifications, and acceptance criteria
Tertiary qualification in Business, IT, Finance, or a related field
Excellent stakeholder engagement and communication skills, with the ability to influence across all levels
Strong analytical and problem-solving capability, with attention to detail
Ability to work both autonomously and collaboratively in a fast-paced environment
Our process
We aim to keep the process simple and respectful of your time:
- You’ll receive an acknowledgement after applying.
- Our Talent team will review your application and keep you updated.
- If shortlisted, we’ll connect to learn more about you.
- Interviews may be virtual or in person.
- You’ll receive an outcome and feedback.
If you need any adjustments, please let us know - we’re here to support you.
Our commitment
We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.
Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.
Skills Required
- Minimum 5 years of experience as a Business Analyst
- Experience in financial services or fintech
- Strong understanding of financial systems, data analysis, and reporting
- Ability to translate business needs into technical solutions
- Experience working in Agile environments, including Scrum or SAFe
- Knowledge of business analysis frameworks and methodologies, such as BABOK
- Experience creating user stories, specifications, and acceptance criteria
- Tertiary qualification in Business, IT, Finance, or a related field
- Excellent stakeholder engagement and communication skills
- Strong analytical and problem-solving capability with attention to detail
- Ability to work autonomously and collaboratively in a fast-paced environment
What We Do
HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the delivery of accessible financial advice, and empower better financial futures for more Australians. Our solutions include Australia’s best platform HUB24, leading SMSF software Class, and myprosperity’s innovative client portal technology. Recognised by advisers and the industry as Australia’s best platform, HUB24 leverages data and technology to deliver choice, flexibility, efficiencies and value for advisers and their clients. We’re committed to continued investment in innovation that delivers, making the complex simple and enabling advisers to empower better financial futures for more Australians. As a leading provider of SMSF software, Class, together with NowInfinity, delivers trust accounting, portfolio management, legal documentation and corporate compliance solutions that transform the way finance professionals do business. We champion automation, simplicity and connectively to drive business profitability and enhanced client experience. myprosperity is a leading provider of client portals for accountants and financial advisers, enabling streamlined service delivery and increased productivity for their business and enhanced customer experience for their clients. We make it easier for Australians to share, communicate and collaborate with their financial professional across all aspects of their financial lives.
