Role summary
You'll be the single voice of the customer for the India team — translating roadmap intent into clear, sliceable stories the squad can pick up and ship. You'll own the cross-OpCo backlog and make sure every feature has a clearly-stated business outcome, a measurable KPI, and the right level of detail for engineering to estimate confidently.
What you'll do
Own + groom the DCx India backlog across all four OpCos; partner with US Product Management on prioritisation.
Translate executive-level charters into epics → stories with clear acceptance criteria; use Gherkin BDD when it helps clarity.
Run user research with sales, CSRs, customers as needed — never let the team build the wrong thing.
Model and document complex business flows: Quote-to-Cash, RMA, Order-to-Cash, customer onboarding (Lit/Dark/Venture/CP cohorts).
Partner with the Integration Analyst + Data Engineer on data contracts: every story names the source-of-truth system for every data element.
Define + track success KPIs in Fabric for every shipped feature; the loop closes — not just 'we shipped it' but 'it worked'.
Act as proxy product owner for the India squad's day-to-day questions; pair with the Scrum Master on sprint readiness.
Must have
6+ years as a BA / PO on B2B SaaS or commerce / portal programs.
Strong working knowledge of commerce, quote, order, and RMA workflows.
Comfortable in **Jira + Confluence** at expert level; story writing is muscle memory.
Experience with at least one ERP (SAP / JDE / Oracle / Dynamics) and one CRM (Salesforce / HubSpot / Dynamics).
Strong analytical / data instincts — you can write a SQL query when you need an answer, not file a ticket.
Excellent written + verbal communication — your stories, charters, and reviews are clear, brief, and complete.
Nice to have
Industrial / sensors / instrumentation domain knowledge.
Hands-on with BigCommerce, Salesforce CPQ, or Perfion.
Experience using AI tools (LLMs) for story generation, user research synthesis, or competitive analysis.
Power BI literacy.
#LI-PG1
Skills Required
- 6+ years of experience as a Business Analyst or Product Owner on B2B SaaS or commerce/portal programs
- Strong working knowledge of commerce, quote, order, and RMA workflows
- Expert-level experience with Jira and Confluence
- Experience with at least one ERP, such as SAP, JDE, Oracle, or Dynamics
- Experience with at least one CRM, such as Salesforce, HubSpot, or Dynamics
- Ability to write SQL queries for analysis
- Excellent written and verbal communication skills
- Industrial, sensors, or instrumentation domain knowledge
- Hands-on experience with BigCommerce, Salesforce CPQ, or Perfion
- Experience using AI tools or LLMs for story generation, research synthesis, or competitive analysis
- Power BI literacy
What We Do
Ralliant is a global precision-technology company that designs, develops, manufactures, and services precision instruments and highly engineered products. Its two strategic segments, Test and Measurement and Sensors and Safety Systems, provide instruments, software, sensors, and monitoring solutions for mission-critical applications across electronics, semiconductors, utilities, industrial manufacturing, defense, space, and other advanced technology markets worldwide, helping engineers accelerate innovation and improve the reliability of critical systems.
