Business Analyst

Business Analyst

Location: Skelmersdale, WN8 9SU

We're recruiting a Business Analyst to join our team, based at our office in Skelmersdale.

The Business Analyst will own, develop and support the business systems currently in place and aid in the identification, planning, development and testing of the next generation of systems as required. The successful candidate will be expected to quickly understand and become competent in Copart’s systems, processes and procedures.

Main Duties & Responsibilities

• Understand operational requirements of a particular business need through effective analysis and turn those requirements into technical and non-technical business requirement documents

• Competently communicate with off-shore development teams to create appropriate statements of works and design concepts

• Provide effective problem analysis and resolution to a range of systems issues

• Produce and manage project plans to ensure the timely delivery of projects

• Active project management of remote developers, continually owning the end-to-end process

• Effective lead and management of QA and ‘user acceptance’ testing process

• Own the deployment and early support of all projects, ensuring operational requirements are met

• Creation of appropriate business support documentation and training of relevant teams

• Provides troubleshooting needs, fix requirements and promote suggested modifications across all business applications as required

• Assist with sourcing, contract negotiations and acquisition of suitable suppliers ensuring appropriate Legal approval  

• Develop strong working relationships with both internal and external stakeholders

• Play an active role in the development and delivery of the on-going business system replacement programme

• Able to manage self and others against the effective delivery of projects against agreed deadlines

• Regular communication of project status to key stakeholders as necessary

Main Duties & Responsibilities

• Understand operational requirements of a particular business need through effective analysis and turn those requirements into technical and non-technical business requirement documents

• Competently communicate with off-shore development teams to create appropriate statements of works and design concepts

• Provide effective problem analysis and resolution to a range of systems issues

• Produce and manage project plans to ensure the timely delivery of projects

• Active project management of remote developers, continually owning the end-to-end process

• Effective lead and management of QA and ‘user acceptance’ testing process

• Own the deployment and early support of all projects, ensuring operational requirements are met

• Creation of appropriate business support documentation and training of relevant teams

• Provides troubleshooting needs, fix requirements and promote suggested modifications across all business applications as required

• Assist with sourcing, contract negotiations and acquisition of suitable suppliers ensuring appropriate Legal approval  

• Develop strong working relationships with both internal and external stakeholders

• Play an active role in the development and delivery of the on-going business system replacement programme

• Able to manage self and others against the effective delivery of projects against agreed deadlines

• Regular communication of project status to key stakeholders as necessary

Skill Requirements

Essentials

• Ability to quickly learn Copart’s systems and procedures

• Ability to quickly learn new applications and systems

• Significant relevant experience in previous business analysis and/or project management roles

• Knowledge of Agile methodologies

• Track record of internal relationship management and external supplier/developer management

• Experience in business website design and management

• Experience in producing statements of work and successful contract negotiation ensuring good cost control

• Ability to travel throughout the UK, Europe and the US as and when required

• Ability to work effectively under pressure

• Demonstrates personal drive and the ability to work independently

• Confident

Desirables

• Degree qualified

• Trained in waterfall project management

• Knowledge of IBM I Series (AS\400), DB2 databases and RPG program development

• DB2 Query

• Microsoft Office

• Excellent troubleshooting and diagnostic skills

• SAP ECC

• Understanding of eCommerce and PCI requirements

• Knowledge of XML and web services

• Automotive or Auction business experience

• Knowledge of SalesForce

• App development experience

• Experience of providing high levels of internal customer service

What we offer you in return:

• 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.

• Receive a paid day to volunteer for a charity of your choice.

• Healthcare Cash Plan.

• Workplace pension scheme.

• Purchase shares in our global company at a discounted rate.

• Cycle to Work Scheme.

• Life Assurance.

#INDP1

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.