Business Analyst

Posted 23 Days Ago
Chicago, IL, USA
In-Office
Mid level
Information Technology • Consulting
The Role
Serve as subject matter expert and liaison between business and technical teams. Elicit and document functional/technical requirements, define implementation and project plans, coordinate testing and issue resolution, manage vendors and stakeholders, support configurations and system architecture, deliver training, and contribute to product roadmaps and business cases.
Summary Generated by Built In
Company Description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.

Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.

We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.

We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

Job Description

The Business Analyst II is responsible for effectively managing project scope, communications and prioritization of milestones and tasks for multiple Medium-High scope projects involving various stakeholder groups. The Business Analyst II will act as a Subject Matter Expert (SME) for systems, providing support to business users and acting as a liaison between technical and business users.

* Extract and document functional and technical requirements from various stakeholders

* Ability to thoroughly understand tool or application functionality and execute configurations

* Document use cases as well as coordinate and participate in testing efforts

* Define and document implementation and project plans

* Coordinate issue resolution and manage expectations across stakeholders, management, vendors and project team

* Prepare and implement training programs

* Contribute to product roadmaps for assigned systems, including upgrades, enhancements and integrations

* Ability to assess business processes to identify areas for improvement and drive appropriate changes

* Contribute to business cases and cost benefit analysis for new systems, features, or operational processes as required

* Provide input to project team to drive informed decision making and accountability

* Manage relationships with vendors and stakeholders

* Create and deliver presentations for various audiences

* Demonstrate knowledge of system architecture to design features and identify dependencies

Qualifications

* Bachelor’s degree in related field or equivalent experience require

* 3 or more years of Business Analyst work or relevant business process experience

* Hands-on experience with packaged software products required. Implementation experience is strongly preferred

* Experience leading technical projects required

* Basic knowledge of software development methodologies, including Agile

* MS Office skills including experience with Visio

* Excellent analytical, planning, problem solving, and organizational skills

* Experience identifying, reviewing and analyzing data trends

* Strong interpersonal and communication skills

* Flexible and capable of managing multiple tasks in a fast paced, high volume environment

* High adaptability to rapid and frequent change

* Outgoing personality with a work hard / play hard attitude is a plus


Skills Required

  • Bachelor's degree in related field or equivalent experience
  • 3+ years of Business Analyst or relevant business process experience
  • Hands-on experience with packaged software products
  • Implementation experience with software products
  • Experience leading technical projects
  • Basic knowledge of software development methodologies, including Agile
  • MS Office skills, including Visio
  • Ability to extract and document functional and technical requirements
  • Ability to configure tools/applications and understand system functionality
  • Experience documenting use cases and coordinating/participating in testing
  • Experience preparing and implementing training programs
  • Experience identifying, reviewing, and analyzing data trends
  • Strong analytical, planning, problem solving, organizational, interpersonal and communication skills
  • Flexible, able to manage multiple tasks and adapt to rapid change
  • Outgoing personality with a work hard/play hard attitude
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The Company
HQ: Jaguariúna
22,928 Employees

What We Do

We are a global company with 30 years of experience in the market, offering a robust selection of services such as automation, cloud, Internet of Things (IoT) and user experience (UX). Today, we provide a broad portfolio of solutions, combining innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services with traditional solutions such as service desk, field service, and outsourcing (BPO). We maintain our excellence by investing in technological innovations, the best partnerships, acquisitions of companies worldwide, and the hiring of highly trained professionals. We believe technology can revolutionize a company and innovation is essential to foster development and competitiveness. We also value new ideas and the power of an open mind, so we recognize every talent is essential to the quality of our projects and especially to our progress

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