Business Analyst - Kitchen Management System Project
Brisbane, QLD | 2-Year Fixed Term Contract
Position Overview
Civeo is seeking a Business Analyst to join our Kitchen Management System (KMS) Project on a 2-year fixed term contract based in our Brisbane Corporate CBD office.
This role will support a major operational transformation program focused on modernising and standardising catering operations across the business. Working closely with operational stakeholders, project teams and technology partners, you will analyse business processes, gather requirements, support system implementation activities and help drive successful business outcomes.
As the KMS program progresses from pilot delivery into broader rollout, you will contribute to process improvement, stakeholder engagement, change management and the development of scalable ways of working that support operational excellence, compliance and continuous improvement across Civeo's catering operations.
This is an exciting opportunity for a highly analytical and collaborative professional who enjoys working at the intersection of business transformation, operations and technology.
Responsibilities
- Support the rollout of the Kitchen Management System across operational sites.
- Assist with implementation planning, testing, deployment and post-go-live support activities.
- Contribute to pilot reviews and lessons learned exercises to support future deployments.
- Support data validation, system testing and issue resolution activities.
- Support solution design activities and ensure business requirements are accurately reflected in system configuration and delivery.
- Develop strong working relationships across operational, project and technical teams.
- Support user adoption through training, communication and change management initiatives.
- Act as a key liaison between business users and technology partners.
- Support governance and reporting activities throughout the project lifecycle.
Skills
- Strong business process analysis and process mapping capabilities.
- Excellent stakeholder engagement and relationship management skills.
- Strong verbal and written communication skills.
- Ability to facilitate workshops and gather requirements from diverse stakeholder groups.
- Strong analytical and problem-solving skills.
- Ability to translate business requirements into practical solutions.
- Proficiency in Microsoft Office applications.
- Experience supporting business transformation, system implementation or operational improvement initiatives.
- Ability to work effectively with both business and technical teams.
- Collaborative, outcome-focused and proactive approach.
Qualifications
- Degree or Diploma in Business, Information Technology, Computer Science or a related discipline.
Experience
- Previous experience as a Business Analyst supporting business systems, technology implementations or transformation programs.
- Demonstrated experience gathering, documenting and validating business requirements.
- Experience facilitating workshops and stakeholder engagement activities.
- Experience supporting system implementation, testing and change management activities.
- Exposure to hospitality, catering, food services, operations or supply chain environments will be highly regarded.
- Experience in multi-site operational environments is advantageous.
About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland. With more than 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.
Skills Required
- Degree or Diploma in Business, IT, Computer Science or related discipline
- Previous experience as a Business Analyst supporting business systems, technology implementations or transformation programs
- Demonstrated experience gathering, documenting and validating business requirements
- Experience facilitating workshops and stakeholder engagement activities
- Experience supporting system implementation, testing and change management activities
- Strong business process analysis and process mapping capabilities
- Excellent stakeholder engagement and relationship management skills
- Strong verbal and written communication skills
- Proficiency in Microsoft Office applications
- Ability to work effectively with both business and technical teams
- Exposure to hospitality, catering, food services, operations or supply chain environments
- Experience in multi-site operational environments
What We Do
Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has more than 24,000 rooms under management throughout Queensland, New South Wales, Western Australia and South Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 40,000 rooms. Civeo’s core values Safety, Care, Integrity, Excellence, Respect and Collaboration are the principles that form the foundation on which we perform work and ultimately influence and shape our amazing culture. Unsurprisingly, they are the practices we use every day in everything we do.
