Business Analyst

Posted 3 Days Ago
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Mid level
Consumer Web • Retail
The Role
Facilitate discovery, elicit and document business and customer requirements, create epics and user stories, support delivery teams and Product Owners, manage risks/issues, and champion BA practices to improve POS and payments systems for retail stores.
Summary Generated by Built In

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

  • Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

  • Free standard OnePass membership

  • Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

  • 12 weeks paid parental leave, regardless of gender

  • Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

  • We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

 

We are looking for an experienced Business Analyst to join our broader POS & Payments team who support several applications that assist our team in providing the best experience to our customers. Your role will have a direct impact on the work our team do in store on a day-to-day basis.

 

As a Business Analyst (BA), you will facilitate valuable change to your team and the business, by understanding and analysing the existing business processes, products, services, and systems, identifying the business and customer needs and helping to drive solutions to promote improvement and efficiencies.

 

You will collaborate closely with key stakeholders and delivery squads to define requirements and solutions to ensure the successful delivery of products/services within your team.

 

What's involved:

  • Elicit business and customer needs through the discovery process with stakeholders

  • Analyse, create, maintain, and communicate requirements artefacts in the form of Epics and User Stories to scope business rules, process, interaction, and information flow

  • Identify any risks, issues, assumptions, and dependencies

  • Support to facilitate interaction with the delivery team to drive solution, estimation, prioritisation, and planning

  • Support and guide Product Owners through the end-to-end discovery and delivery process

  • Support the delivery teams by clarifying requirements and contribute to the management of defects, risks, and enhancements throughout the delivery

  • Contribute to practice and craft of Business Analysis and championing this role amongst the wider business

 

Who we’re looking for:

 

You enjoy working in an agile, outcome-driven team, are self-motivated, enthusiastic and project driven. Your requirements elicitation, analysis and validation of business needs of stakeholders, customers and end users has led to success across your career.

You possess commercial acumen, entrepreneurial flare, exceptional demonstrated stakeholder management and time management skills.

 

You are a creative and strong communicator (both verbally and written) who is passionate about meeting the project’s needs.

 

You’ll need:

  • Demonstrated experience in Business Analysis (or equivalent experience)

  • Experience in eliciting requirements and creating business requirements documents

  • Experience with structured analysis of business models, process models, data models and workflow models ideally in the context of mobile applications

  • Ability to break down large pieces of work into manageable stories for team members to work through

  • Jira, Confluence & Miro experience (or alternative story management and workflow management platforms).

  • API & integration literacy

  • Experience in working within an agile delivery best practice alongside delivery teams (Behaviour driven development, discovery to delivery, facilitation, etc.).

  • Experience in workshop facilitation

  • Experience in retail

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

  

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

Skills Required

  • Demonstrated experience in Business Analysis or equivalent
  • Experience eliciting requirements and creating business requirements documents
  • Experience with structured analysis of business, process, data and workflow models (ideally mobile applications)
  • Ability to break down large pieces of work into manageable user stories
  • Experience using Jira, Confluence and Miro (or similar)
  • API and integration literacy
  • Experience working within agile delivery best practices (BDD, discovery to delivery, facilitation)
  • Experience in workshop facilitation
  • Experience in retail
  • Strong stakeholder management, communication and time management skills
  • Commercial acumen and entrepreneurial mindset
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The Company
HQ: Burnley
15,199 Employees
Year Founded: 1886

What We Do

We are the leading retailer of home improvement and outdoor living products in Australia & New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our social media community standards can be found here: https://www.bunnings.com.au/policies/community-standards

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