Business Analyst - Transformation office

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role

• Requirements & Process Analysis: Elicit, analyze, and document business and functional requirements; assess workflows, data, and performance metrics to define target-state processes using analytics and AI-assisted insights.
• Transformation Execution Support: Partner with project managers and process engineers to translate requirements into deliverables and support execution through implementation.
• Insights, Reporting & Decision Support: Develop business cases, dashboards, KPIs, and executive summaries using data visualization and AI-assisted analysis to support decision-making and benefits realization.
• Change & Adoption Enablement: Support change initiatives by documenting future-state processes, preparing training materials, and enabling adoption of digital, automation, and AI-enabled solutions.
• Cross-Functional Collaboration: Work closely with IT, Operations, HR, Finance, and other stakeholders to align business objectives with transformation initiatives.
• Responsible AI & Data Usage: Apply AI, analytics, and automation tools responsibly, with awareness of data quality, privacy, security, and ethical considerations.

• Deliver high-quality business requirement documents (BRDs), process maps, and user stories with improved speed and accuracy.
• Enable transformation initiatives with measurable impact on cost, quality, efficiency, or experience.
• Provide reliable dashboards and KPIs to improve project visibility and decision-making.
• Support effective adoption of digital and AI-enabled solutions across the organization.

• 3–7 years of experience in business analysis, transformation, or operations improvement roles.
• Proven ability to gather, synthesize, and translate complex business requirements into actionable insights.
• Proficiency with business analysis tools (Visio, Lucidchart, Miro) and data visualization platforms (Power BI, Tableau, Excel).
• Experience with requirements management, process documentation, and change enablement.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication and presentation skills; ability to influence without authority.
• Exposure to Agile methodologies, Lean/Six Sigma, or project management frameworks preferred.
• Bachelor’s degree in Business Administration, Engineering, Information Systems, or related field.

• Structured and analytical thinker with strong attention to detail.
• Highly collaborative; effective with both technical and non-technical stakeholders.
• Comfortable navigating ambiguity and driving clarity using data and insights.
• Results-oriented with a strong sense of ownership and accountability.
• Curiosity and continuous learning mindset, particularly around analytics and AI-enabled ways of working.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. 

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. 

Ready to innovate? Let’s redefine what’s next—together. 

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. 

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.