What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Client Service Business Analyst – Program Client Services will provide strategic business analysis services to Program Services (Program Analyst-Accounting/Finance). This role is responsible for understanding business objectives, operational workflows, and client service needs to identify opportunities for process improvement, system efficiencies, and enhanced service delivery. The ideal candidate will collaborate with cross-functional stakeholders to translate business strategies and requirements into actionable solutions that improve operational effectiveness and support overall organizational performance.Essential Functions:
- Responsible for reviewing submissions from the brokerage community/market
- Assist with quotes, submissions, policy issuance and endorsements workflow
- Review underwriting guidelines on submissions and escalate issues accordingly
- Issue binders/slips and invoices
- Monitor facultative and treaty reinsurance contracts to ensure timely and accurate settlements of monies owed
- Reconcile cash balances monthly, researching and clearing discrepancies
- Work closely with the accounting team to ensure premiums are recorded, collected and settled
- File setup and maintenance of the submissions received
- Support claims administration activities including funding coordination, invoice validation, and financial reconciliation in partnership with claims stakeholders
- Prepare presentations and reports on an on-going basis.
- Assist in the facilitation of internal and external audits by coordinating documentation, tracking requests, and supporting timely responses
- Perform financial reconciliations across premiums, claims, and reinsurance activity to identify and resolve discrepancies
- Collaborate cross-functionally with underwriting, claims, audit, accounting, and brokers to support efficient program execution and process improvement
- Ad hoc reinsurance projects as needed
Education/Experience:
- Bachelor’s Degree preferred; High School diploma or equivalent required
- 3 – 5 years data analysis experience preferred.
- Proficiency in Microsoft Office Suite.
- Strong analytical and quantitative skills, including the ability to recognize inconsistencies and assess reasonableness.
- Ability to lead projects and build cross-departmental relationships.
- Strong attention to detail, well organized and ability to thrive in fast paced, changing environment.
- Ability to multi-task on multiple projects simultaneously and complete those projects with little supervision.
- Must demonstrate a high level of professionalism, motivation, enthusiasm and patience.
- Thrive in and foster a highly collaborative work environment is essential.
- Excellent oral and written communication skills; able to present findings and communicate key concepts to senior management.
- Strong problem solving and decision-making abilities
- Ability to multitask and demonstrate organizational skills
- Ability to work independently and with a team
- General knowledge of the insurance industry helpful
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s in it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to [email protected].
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the [email protected].
No agencies please.
Skills Required
- Bachelor's Degree preferred; High School diploma or equivalent required
- 3 - 5 years data analysis experience preferred
- Proficiency in Microsoft Office Suite
- Strong analytical and quantitative skills
- Excellent oral and written communication skills
What We Do
At Markel, we believe in hard work, a zealous pursuit of excellence, and fairness in all our dealings. Markel Corporation (NYSE: MKL) is a global Fortune 500 company headquartered in Richmond, Virginia. We seek to be a leader in each of our pursuits, with insurance being our primary business. As a market leader for specialty insurance, reinsurance, and investment operations around the world, Markel embodies integrity, commitment, teamwork, and innovation in every day operations. We are encouraged to look for a better way to do things. Since our founding in 1930, we have sought to know our customers’ needs and to provide quality products and service. Markel specializes in providing coverage for hard-to-place risks for a variety of niche markets including: • Agricultural and equine risks • Reinsurance for large risk enterprises such as oil rigs • Event cancellation insurance for weddings, concerts, and sporting events • Inland marine coverage for fine art collections • Environmental pollution • Yachts, ATVs, and motorcycles At Markel we provide an atmosphere in which people can reach their personal potential. We are results-oriented, and we continually strive for a better way to do things. The Markel approach is one of spontaneity and flexibility. Markel helps employees balance work and social activities. Markel gives you the keys to success! Keeping an open mind and learning new skills allows our associates to stay ahead of the marketplace. Above all, we enjoy what we are doing. There is excitement here that comes from innovating, creating, striving for a better way, sharing success with others…winning. That is the Markel Style.
