Business Analyst - San Juan, PR

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Collaborate with stakeholders to understand business case and objective
• Document, analyze and prioritize business requirements
• Develop project scope and document user stories
• Create mock-ups and user interfaces
• Develop data models and process flows
• Perform cost benefit analysis
• Perform technical analysis/evaluation/options
• Assist in estimation of project time and effort
• Create Technical documentation
• Assist testing efforts and monitor quality control functions
• Facilitate implementation through Training sessions/demonstration
• Support change management
• Suggest process improvement methods, techniques and/or plans
• Constantly liaise with stakeholders
• Other duties may apply

***ENGLISH PROFICIENT ASSESSMENT WILL BE REQUIRED AFTER APPLICATION***
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 4+ years of experience in project management, business analysis and/or managing transitions or related experience
• 3+ years of experience with Microsoft Office suite with solid emphasis on Excel
• Professional English proficiency

Preferred Qualifications:

• SQL
• Experience with sales or variable compensation and/or Incentive Compensation Management (ICM) software
• Familiar with Agile
• Spanish proficiency

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.