Business Analyst – Retail Energy
Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent
Drive impactful change across retail energy operations through insight-led consulting
The Role
As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.
What You’ll Do
- Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
- Develop business requirement documents, user stories, and functional specifications
- Analyze current vs. future state processes and identify improvement opportunities
- Create process models, data models, and business architecture documentation
- Produce clear, high-quality deliverables including reports, presentations, and proposals
What We’re Looking For
- Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
- Strong skills in requirements gathering, process mapping, and stakeholder engagement
- Ability to translate business needs into functional and technical specifications
- Experience producing structured consulting deliverables and documentation
- Bachelor’s degree in a relevant field such as Business, Finance, or Technology
Bonus Points For
- Experience within a management consulting environment
- Exposure to wholesale energy, settlements, or trading
- Familiarity with project delivery methodologies and lifecycle management
- Experience contributing to business cases, proposals, or pre-sales activities
- Basic scripting or technical understanding supporting system analysis
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy.
We offer a competitive, people-first benefits package designed to support every aspect of your life:
- Medical, Dental, Vision coverage
- 401(k) with employer match
- Maternity and paternity leave plus dependent care support
- Tuition reimbursement and wellness reimbursement
- HSA, FSA, commuter benefits, and employee discount programs
Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Top Skills
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
