The Role
The Business Analyst will support quality improvement by analyzing data, managing projects, coordinating communication across departments, and developing evaluation reports.
Summary Generated by Built In
Job Summary & ResponsibilitiesPreferred Qualifications
- Quality Improvement Interventions Analysis and Development:
- Work as part of a quality team to continuously identify, plan, develop, implement, and evaluate interventions.
- Complete program and initiative evaluations such as return on investment and health outcomes
- Gather and synthesize research studies, industry information, and BCBSA resources to gain insight and apply best practices to health care quality improvement strategies.
- Conduct data analysis to support projects and interventions, including gathering data, analyzing data, and presenting recommendations.
- Program and Project Management:
- Plan and implement project(s) with guidance from program managers, executive sponsors, subject matter experts, and project staff.
- Assists in developing project plans including tasks, deliverables, and expected outcomes/goals.
- Develop and facilitate full project documentation and reporting to meet identified goals and objectives of each project
- Organize and lead project status and working meetings
- Work with cross-departmental team members to facilitate communication. Prepare and provide status updates and reports to business owners, executive sponsors, partners, project teams, and others as required.
- Assist with tracking project expenses.
- Generate requirements, reports, and operational processes.
- Complete program and project evaluations, including accomplishments, outcomes, barriers, and opportunities.
- Cross-Functional Integration and Communication:
- Work with HMSA departments and external partners to collect and distribute information, complete tasks, facilitate communication, and provide status updates to ensure coordination among groups.
- Communicate analysis, assessments, recommendations and completed work product by creating and delivering reports and presentations to quality committees and other internal and external stakeholders.
- Quality Improvement Program Support:
- Complete work and documentation to support completion of for the annual Quality Improvement Evaluation and Workplan.
- Support completion of required reporting and quality improvement plans.
- Coordinate, facilitate and conduct medical record reviews to support quality activities
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
- Bachelor's degree and two years of related work experience; or equivalent combination of education and related work experience.
- Demonstrated interpersonal skills; Excellent verbal and written communication skills.
- Knowledge of basic relevant statistical analyses.
- Proficiency in issues identification and data collection, analysis, and interpretation.
- Basic working knowledge of Microsoft Outlook and PowerPoint.
- Intermediate working knowledge of Microsoft Word and Excel.
Skills Required
- Bachelor's degree
- Two years of related work experience
- Excellent verbal and written communication skills
- Basic relevant statistical analyses knowledge
- Proficiency in data collection and analysis
- Basic knowledge of Microsoft Outlook and PowerPoint
- Intermediate knowledge of Microsoft Word and Excel
HMSA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HMSA and has not been reviewed or approved by HMSA.
-
Healthcare Strength — Medical and dental coverage are described as solid, with preventive services and select zero‑cost features adding value in recent plan years. Employer-sponsored plans can have affordable premiums in certain groups and broad access options.
-
Retirement Support — A 401(k) with company match and potential discretionary contributions forms a strong component of total rewards. Retirement support complements the core medical and dental package.
-
Leave & Time Off Breadth — Paid holidays and PTO that increases with tenure provide meaningful time‑off flexibility. Time‑away benefits scale with service length.
HMSA Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
The Hawaii Medical Service Association (HMSA), an independent licensee of the Blue Cross and Blue Shield Association, is a reliable name in Hawaii health care. Established in 1938, we are the largest and most experienced provider of health care coverage in the state. Over half of Hawaii’s population have chosen HMSA for their health care coverage. We are dedicated to providing quality, affordable health plans; employee benefit services; and worksite wellness programs. HMSA also offers a variety of programs, services and support to help improve the health and well-being of our members and community.
