UJA-Federation of New York is the world’s largest local philanthropy. We focus on caring for people in need and inspiring the Jewish future. Technology plays a critical role in advancing our mission by enabling staff, volunteers, and partners with innovative, reliable, and secure solutions.
The Information Technology department is seeking a collaborative and solutions-oriented Business Analyst / Project Manager to lead strategic technology initiatives and partner with business stakeholders to improve processes and deliver impactful technology solutions.
Position SummaryThe Business Analyst / Project Manager serves as the bridge between business teams and Information Technology, leading projects from concept through implementation while ensuring solutions align with organizational goals. This individual will facilitate requirements gathering, manage project plans, coordinate cross-functional teams, and support continuous improvement of enterprise applications, with a particular emphasis on Salesforce and related business systems.
The ideal candidate is equally comfortable leading project meetings, documenting business requirements, managing competing priorities, and building strong relationships across the organization.
Essential Responsibilities- Lead technology projects through the full project lifecycle, including planning, requirements gathering, execution, testing, implementation, and post-launch support.
- Partner with business stakeholders to understand operational needs, identify opportunities for process improvement, and recommend technology solutions.
- Facilitate workshops, interviews, and discovery sessions to document business, functional, and technical requirements.
- Develop project plans, timelines, risk assessments, communication plans, and status reports for stakeholders and leadership.
- Coordinate activities across internal teams, external vendors, consultants, and business partners to ensure successful project delivery.
- Serve as a trusted advisor to business units by translating business needs into actionable technology solutions.
- Support user acceptance testing (UAT), issue resolution, change management, user training, and documentation.
- Manage project scope, budgets, timelines, dependencies, risks, and change requests.
- Partner with application owners to prioritize enhancements and support ongoing optimization of enterprise systems.
- Promote project management best practices, governance, and continuous improvement across the IT department.
- Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent professional experience.
- Five or more years of experience in business analysis, project management, or a combined Business Analyst/Project Manager role.
- Experience leading cross-functional technology or enterprise application projects.
- Experience working with Salesforce as a System Administrator, Business Analyst, Project Lead, or similar role.
- Strong understanding of business process analysis, requirements gathering, workflow documentation, and solution design.
- Excellent organizational, analytical, facilitation, and communication skills.
- Demonstrated ability to manage multiple priorities while building strong relationships with stakeholders at all levels of the organization.
- Salesforce Administrator Certification or equivalent Salesforce experience.
- Experience with Salesforce Nonprofit Cloud, NPSP, Sales Cloud, or Service Cloud.
- Experience with Agile, Scrum, Waterfall, or hybrid project methodologies.
- Familiarity with Jira, Smartsheet, Microsoft Project, or similar project management tools.
- Experience with Microsoft 365, SharePoint, Power BI
- Experience with enterprise system integrations and data exchange.
- PMP, PMI-PBA, CBAP, Scrum Master, or similar certification is a plus.
You are a thoughtful problem solver who enjoys partnering with colleagues to improve business processes and deliver technology solutions that advance the organization’s mission. You are highly organized, an effective communicator, and comfortable managing multiple initiatives while balancing strategic priorities with day-to-day execution. You thrive in a collaborative environment and are committed to delivering exceptional service to internal stakeholders.
Reports To: Director, Enterprise Applications
Salary Range: $135,000 -145,000, commensurate with experience and qualifications listed above.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree in Information Systems, Business Administration, Computer Science, or related field, or equivalent experience.
- Five or more years of experience in business analysis, project management, or combined BA/PM role.
- Experience leading cross-functional technology or enterprise application projects.
- Experience working with Salesforce as a System Administrator, Business Analyst, Project Lead, or similar role.
- Strong understanding of business process analysis, requirements gathering, workflow documentation, and solution design.
- Excellent organizational, analytical, facilitation, and communication skills.
- Ability to manage multiple priorities and build relationships with stakeholders at all levels.
- Salesforce Administrator Certification or equivalent Salesforce experience.
- Experience with Salesforce Nonprofit Cloud, NPSP, Sales Cloud, or Service Cloud.
- Experience with Agile, Scrum, Waterfall, or hybrid project methodologies.
- Familiarity with Jira, Smartsheet, Microsoft Project, or similar project management tools.
- Experience with Microsoft 365, SharePoint, Power BI.
- Experience with enterprise system integrations and data exchange.
- PMP, PMI-PBA, CBAP, Scrum Master, or similar certification.
What We Do
UJA-Federation of New York is the largest local philanthropy in the world. For more than 100 years, we’ve brought New Yorkers together to solve some of the most pressing problems facing our community. Thanks to our network of hundreds of non-profits, we can leverage our expertise across any number of areas — including health and human services, arts and culture, and education — to care for Jews everywhere and New Yorkers of all backgrounds, respond to crises close to home and far away, and shape our Jewish future. Our reach extends from New York to Israel to nearly 70 other countries around the world, touching 4.5 million people each year. We’re looking for smart, talented, driven people who haven’t met a challenge that’s too big to conquer. Whether you’re a recent college graduate or a seasoned professional, we offer a wide array of opportunities for people of every discipline. Whether your passion is government relations, fundraising, data analysis, marketing, IT, accounting, graphic design, or community planning — there’s something here for you. We’re operating on a hybrid work model: three set days in the office and two days remote. At UJA, respect and inclusion are the cornerstones of our organizational culture. We are committed to advancing an environment where people of all backgrounds, experiences, and perspectives can be their authentic selves and where every voice is heard and valued. We know that our diversity makes us stronger, more effective, and more compassionate. That is why we’re committed to continuing our education and awareness as we look to create a more inclusive workplace, one that’s best prepared to meet the needs of the diverse communities we proudly serve. UJA is an equal opportunity employer.
Why Work With Us
Do you want to come to work every day feeling like you’re changing the world? Are you a bold, creative, results-oriented thinker? Do you thrive in a warm, supportive work environment? Then check out UJA.
