This position reports directly to the Manager, Project Management, Consumer Lines. Responsible for overall accountability on Business and Process deliverables and ensure delivery on time to meet the Organisation and Departmental goals.
- Lead business requirement discussion with business stakeholders and relevant departments to understand the business requirements, design the business solutions and map them to technical functionalities.
- Responsible for gathering, analysis, translate, design and documenting business requirements into appropriate business requirement document & detailed functional specification.
- Design and document processes into standard operating procedures
- Conduct gap analysis on processes to identify improvement opportunities and propose and evaluate alternative solutions that will fulfil the business needs.
- Manage and conduct Business User Acceptance Test includes deliver test strategy, test plan, test case and exit report.
- Conduct training session for end users.
- Provide support during and post implementation.
- Manage and conduct Operation Readiness Trial.
- Partner with IT, Operation, Finance, Line of Business, other key regional stakeholders and external stakeholders in implementing digital projects and initiatives
- Other duties or projects as assigned
Qualifications
- 5 – 8 years of relevant business analysis experience
- At least 5 years of experience in designing business systems
- At least 2 years of experience in digital application implementation
- At least 3 years of experience in financial services, preferably general insurance with a background in Strategy, Operations & Continuous Improvement.
- Bachelor's Degree in Information System, Computer Science, IT, Business or any discipline.
- Business Analysis related certification such as PMI-Professional in Business Analysis (PMI-PBA) Will be an added advantage
Skills Required
- 5-8 years relevant business analysis experience
- At least 5 years experience designing business systems
- At least 2 years experience in digital application implementation
- At least 3 years experience in financial services
- Experience in general insurance and background in Strategy, Operations & Continuous Improvement
- Bachelor's Degree in Information System, Computer Science, IT, Business or any discipline
- Business analysis certification such as PMI-PBA
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
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