Business Analyst – Process & Reporting
Employment Type: Full-time
Locations: Dallas, TX | Pittsburgh, PA | Cleveland, OH
Conduct research, collect, and interpret business requirements to support process improvements and reporting needs
Participate in the development and review of processes, procedures, workflow analytics, and reporting
Assist in obtaining and documenting business requirements necessary to carry out and improve applicable business processes
Develop and maintain all applicable policy and procedure documentation, including IT application documentation, system specifications, and test plans, in accordance with established standards and methodologies
Support the development, analysis, and distribution of relevant reporting for stakeholders
Collaborate with business and IT teams to ensure alignment between process documentation, reporting, and system functionality
Provide input on prioritization, decision-making, and business process improvements
2–4 years of experience in Business Analysis or related role
Strong understanding of business processes, workflow analysis, and reporting
Hands-on experience with data analytics, business needs assessment, and decision-making frameworks
Experience developing policy, procedure, and system documentation
Ability to prioritize tasks, manage reporting requirements, and communicate effectively with stakeholders
Project Management
Business Needs Analysis
Data Analytics
Prioritization & Decision Making
Management Reporting
Business Process Documentation
Techstra Solutions helps leading organizations unlock the value of Digital and Talent Transformation. We combine business strategy, technology, and talent to guide clients through complex transformation journeys—from strategy through execution.
We deliver our expertise through consulting, innovative staffing solutions, and software development, always focused on measurable outcomes and long-term impact.
Top Skills
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle.
To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability.
At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).









