Key Accountabilities:
- Collaborate with stakeholders to gather and analyze business requirements, identify process improvement opportunities, and drive automation and AI initiatives to enhance operational efficiency and business outcomes.
- Conduct thorough analysis of current DDW solutions, identifying areas of improvement as well as design and developing new solutions aligned with the DDW’s connected shipyard ambition.
- Collaborate with cross-functional teams to define, document, and optimize business processes, workflows, and requirements for existing and new digital solutions.
- Ensuring new smart solutions and automation initiatives integrate seamlessly with existing DDW systems, platforms, and digital infrastructure.
- Ensuring new solutions align with Stakeholder requirements and deliver real business value.
- Conduct system testing, identify and resolve any issues or bugs, ensuring highest quality for new digital solutions and existing systems.
- Provide training and user support on digital tools, automation solutions, and best practices to drive effective adoption and process efficiency.
- Collaborate with stakeholders to define key performance indicators (KPIs) for production and develop reports and dashboards to monitor performance.
- Participate in project meetings, provide regular status updates, and contribute to the success of Production Optimization project.
- Participating in Internal & External meetings and discussions and ensures action points against the assigned tasks are closed in timely manner.
- Ensure that the issues related to the projects/assignments are resolved in a timely manner.
Track the benefits and contributions by the specific application and process changes to the entire organization.
Qualifications/ Experience & Skills:
Education - Bachelor's degree in Information Technology, or a related field.
5+ years relevant experience in a large organization.
Strong knowledge and experience in Process Optimization, Software Development and Applications of AI.
Training - Advanced knowledge in various business domains. And Certification in AI platforms is an added advantage.
Experience in handling IT projects for Manufacturing, Ship Repair, Oil, Gas & Energy Sector, Project based industries.
Experience in leveraging Gen AI to boost productivity.
Experience in process optimization and system design.
Experience in digital transformation and project delivery, including enterprise system implementation, process automation, platform enhancements, and user support.
Strong background in business process analysis, automation technologies, and digital transformation initiatives, with experience in workflow optimization, AI-driven solutions, and enterprise platforms.
Evaluate and optimize business processes to improve efficiency, scalability, and standardization by implementing streamlined workflows, digital solutions, and AI-driven automation initiatives to reduce manual effort and enhance operational performance.
Experience with enterprise digital platforms and business systems in the marine industry, including process analysis, system enhancement, implementation, customization, and integration of automation solutions.
Proficient in gathering and documenting business requirements, conducting gap analysis, and proposing process improvements.
Skills Required
- Bachelor's degree in Information Technology or related field
- 5+ years relevant experience in a large organization
- Experience in Process Optimization
- Experience in Software Development
- Experience with Applications of AI and leveraging Gen AI
- Experience handling IT projects for Manufacturing, Ship Repair, Oil, Gas & Energy or project-based industries
- Experience in process optimization and system design
- Experience in digital transformation and project delivery, including enterprise system implementation, process automation, and platform enhancements
- Proficiency gathering and documenting business requirements, conducting gap analysis, and proposing process improvements
- Certification in AI platforms
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
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