Responsible for overall accountability on business deliverables and and ensuring delivery on time to meet organisational and departmental goals.
- Lead business requirement discussions with business stakeholders and relevant departments to understand business needs and translate them into clear backlog items, requirements, and supporting documentation.
- Gather, analyse, document, and maintain business requirements, backlog details, business impact, and volumes.
- Coordinate requirements gathering sessions, scope discussions, and stakeholder feedback to ensure readiness for the squad.
- Prepare and maintain documentation for regional backlog inclusion, monthly business updates, and governance/risk registers.
- Support UAT activities by drafting test cases, preparing UAT plans, coordinating walkthroughs, ensuring test/data readiness, documenting outcomes, and tracking defects.
- Support production and incident-related activities by preparing updates, tracking progress, coordinating follow-ups, and maintaining logs and documentation.
- Assist with governance, risk, audit, compliance, and reporting-related documentation and coordination.
- Conduct training/support documentation activities such as user guides and communication materials where required.
- Perform other duties or projects as assigned.
- 5–8 years of relevant business analysis experience.
- Experience in requirement gathering, backlog management, and stakeholder coordination.
- Experience supporting UAT planning, test case drafting, defect tracking, and sign-off coordination.
- Experience in business process documentation, governance support, and operational coordination.
- Experience in financial services or insurance would be an advantage.
- Bachelor's Degree in Information Systems, Computer Science, IT, Business or any discipline.
- Business Analysis related certification such as PMI-Professional in Business Analysis (PMI-PBA) Will be an added advantage.
Skills Required
- 5-8 years of relevant business analysis experience
- Experience with requirements gathering, backlog management, and stakeholder coordination
- Experience supporting UAT planning, test case drafting, defect tracking, and sign-off coordination
- Experience in business process documentation, governance support, and operational coordination
- Bachelor's degree in Information Systems, Computer Science, IT, Business, or another discipline
- Experience in financial services or insurance
- Business analysis certification such as PMI Professional in Business Analysis (PMI-PBA)
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
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