Business Analyst – Offers Platform, Assistant Vice President

Reposted 2 Days Ago
Be an Early Applicant
Jersey City, NJ, USA
In-Office
85K-140K Annually
Senior level
Fintech • Financial Services
The Role
Support the Offer Engine platform by configuring promotions, gathering and documenting requirements, coordinating testing and UAT, preparing reports and dashboards, liaising with technology, marketing, compliance, and operations, and supporting releases, audits, and stakeholder communications.
Summary Generated by Built In
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
The ideal candidate will work closely with the Product team and the Wealth Management Marketing team to support the Offer Engine platform and operations, which enables enrollment, tracking and fulfillment of client incentives and promotions, delivered across multiple channels. The role will assist the VP of Marketing Operations with gathering requirements, maintaining documentation, testing, and preparing reports to ensure accurate and effective offer delivery. This position provides an excellent opportunity to gain hands-on experience in digital marketing, product operations, exposure to agile project delivery and cross-functional collaboration within a large financial institution.
Key Responsibilities/ What You’ll Do in The Role
  • Configure new promotions, conduct testing and monitor active offer engagement
  • Support the Product Team in gathering and documenting business requirements from internal and external stakeholders.
  • Coordinate testing and preparing/reviewing reports across multiple offers.
  • Maintain and update offer alerts across all product promotions
  • Prepare and organize documentation, including business requirements, user stories, test cases, and training materials.
  • Coordinate with technology, marketing, and business partners to track project progress and testing outcomes.
  • Participate in user acceptance testing (UAT) to validate offer functionality and accuracy prior to release.
  • Assist and monitor customer inquiries involving Risk, Legal, Compliance, and Operations.
  • Update and maintain project dashboards, reports, and presentation materials for tracking progress and key metrics.
  • Support ongoing releases by coordinating with technology teams to ensure timely and successful deployment of updates and new functionalities. Monitor performance and address any issues that arise post-launch.
  • Support requirement-gathering activities by documenting business needs from internal stakeholders.
  • Provide support as needed for audits and general inquiries
  • Stay updated on best practices, tools, and trends in digital communications and marketing technology.
  • Contribute to project planning, release readiness, and business sign-off processes
Qualifications:
  • 5-7 years of relevant experience in technology, digital marketing, product management, or marketing operations.
  • Bachelor’s degree in technology, Marketing, Information Systems, or a related discipline.
  • Exceptional attention to detail, organization, and follow-through.
  • Excellent communication skills and ability to work collaboratively across teams.
  • Experience in with SQL, JavaScript, XML, HTML.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with Jira or Confluence is a plus.
  • Experience in financial services or other regulated industry
  • Eagerness to learn digital communication processes and tools within a large, regulated organization.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

NJ - Salary range for the position: 85,000 - 140,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. 

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.

Skills Required

  • 5-7 years of relevant experience in technology, digital marketing, product management, or marketing operations
  • Bachelor's degree in Technology, Marketing, Information Systems, or a related discipline
  • Exceptional attention to detail, organization, and follow-through
  • Excellent communication skills and ability to work collaboratively across teams
  • Experience with SQL
  • Experience with JavaScript
  • Experience with XML
  • Experience with HTML
  • Proficiency in Microsoft Excel, PowerPoint, and Word
  • Familiarity with Jira or Confluence
  • Experience in financial services or another regulated industry
  • Eagerness to learn digital communication processes and marketing technology

Morgan Stanley Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.

  • Parental & Family Support Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
  • Healthcare Strength Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
  • Equity Value & Accessibility Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.

Morgan Stanley Insights

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The Company
HQ: New York, NY
87,899 Employees

What We Do

Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.

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