Role: Business Analyst
Location – Atlanta, GA- Onsite
Note: Client is looking for minimum of 15 years of experience with Healthcare background with Pega skills.
Job Description:
We are now looking for a Technical Functional Analyst (TFAL) with strong expertise in both Pega and Medicaid/Healthcare. This role requires a candidate who can effectively bridge the gap between business and technology teams, with hands-on experience in eligibility and enrollment processes, as well as a strong understanding of Pega case management, workflows, integrations, and production support.
Key Requirements:
- 15+ years of Technical Functional Analyst or Business Systems Analyst experience.
- Mandatory Healthcare OR Eligibility & Enrollment domain expertise, including:
- Eligibility Determination
- Enrollment Lifecycle Management
- Renewals and Redeterminations
- Case Management
- Notices and Correspondence
- Stacking and Benefit Determination
- Mandatory Pega expertise, including:
- Pega Case Management
- Workflows and Business Processes
- Decision Rules
- Routing and Assignments
- Integrations and Interfaces
- Production Support and Troubleshooting
- Experience supporting large-scale systems.
- Strong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders.
- Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.
- Strong SQL and Power BI skills are preferred.
- Pega certifications (PBA/CSA) are highly preferred.
Skills Required
- 15+ years Technical Functional Analyst or Business Systems Analyst experience
- Healthcare or Eligibility & Enrollment domain expertise (Eligibility Determination, Enrollment Lifecycle, Renewals/Redeterminations, Benefit Determination)
- Pega expertise (Case Management, Workflows, Decision Rules, Routing and Assignments, Integrations and Interfaces)
- Production support and troubleshooting experience for Pega systems
- Experience supporting large-scale systems and working with Pega Architects, Developers, System Integrators, and State Agency stakeholders
- Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization
- Strong SQL skills
- Power BI experience
- Pega certifications (PBA/CSA)
- Onsite in Atlanta, GA
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
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