Join us as a Lending Business Analyst
This is a key role in the team responsible for launching a new Lending product for the first time within NatWest Boxed.
You will be:
- Defining and Tracking Product Requirements: Work closely with the Product teams across the lending domain to identify, analyse, and manage detailed product requirements, ensuring alignment with business and regulatory needs.
- Leading Discovery & Story Creation: Support and lead detailed discovery sessions with the lending team, taking ownership of crafting user stories and requirements that drive the development and build of the Lending solution.
- Processing Design & Optimisation: Collaborate with cross-functional stakeholders to design, document, and refine new processes that support the product’s successful rollout, ensuring a seamless development pipeline and path to production
- Developing a working knowledge of NatWest Boxed and Group policies, supporting to identify where existing policies align with or need adaptation for the Lending proposition
The skills you'll need
- Technical understanding on how APIs, integrations, and digital banking infrastructure work. Experience with fintech or payment strategy / processing systems is a plus
- An ability to work with Product Owners to define and refine product requirements and break down high-level needs into detailed user stories and acceptance criteria
- Strong writing skills to create clear, structured, and comprehensive requirements documents, user stories, and process flows, ensuring these requirements are testable for effective validation.
- Stakeholder and communication skills with previous experience working closely with cross-functional teams (Product, Engineering, Commercial, Credit, Risk, Compliance, Legal etc.)
- A proactive approach to work with great attention to detail, an ability to identify and troubleshoot issues early, and drive solutions to these problems in collaboration with the wider team.
- Proven experience working effectively within an Agile framework/ methodology
Additionally it will be very beneficial to have :
- A strong understanding of Lending products, including Term loans, Point of Sale, with general awareness of risk, credit scoring, and lending policies in a regulated environment
- Relevant experience in some of the following areas: Software-as-a-Service (SaaS), Embedded Finance, Banking-as-a-Service (BaaS)
- A familiarity with CONC, CCA (Consumer Credit Act), FCA regulations, and financial compliance and ability to spot gaps in policy that might impact product development
Hours
35Job Posting Closing Date:
24/07/2025Ways of Working:Remote FirstSimilar Jobs
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What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
