The Leidos Health & Civil Sector is seeking a Business Analyst Lead to support the National Institutes of Health (NIH), National Cancer Institute (NCI).
** This posting is for future business – not yet awarded **
The Business Analyst Lead will serve as the primary liaison between Government stakeholders, business owners, scientific program staff, and technical teams to ensure NIH/NCI business needs are effectively translated into modern digital solutions. The successful candidate will lead business process analysis, requirements elicitation, user experience research, digital strategy, and product planning activities supporting enterprise websites, web applications, scientific information systems, and digital communication initiatives. Working closely with communications specialists, software engineers, UX designers, product owners, and project leadership, the Business Analyst Lead will ensure solutions are user-centered, data-informed, compliant with Federal digital experience requirements, and aligned with NIH/NCI strategic objectives.
Key Responsibilities
- Lead business process analysis, requirements elicitation, stakeholder engagement, and process improvement initiatives supporting NIH/NCI scientific, business, and digital services.
- Collaborate with Government stakeholders, business owners, and technical teams to define business requirements, use cases, workflows, functional specifications, and user stories for enterprise applications.
- Analyze existing business processes and develop recommendations that improve operational efficiency, customer experience, and organizational effectiveness.
- Support Agile product development by managing requirements, prioritizing product backlogs, participating in sprint planning, and validating delivered capabilities.
- Develop creative briefs, business cases, process models, measurement plans, key performance indicators (KPIs), and executive reports to support project planning and decision-making.
- Conduct user research, stakeholder interviews, usability testing, Voice of the Customer surveys, and web analytics to identify user needs and improve digital products and services.
- Support NIH/NCI website and digital communications initiatives by ensuring compliance with Federal digital experience standards, NIH branding, accessibility, and web governance requirements.
- Collaborate with software development, quality assurance, user experience, and communications teams to ensure successful implementation of business requirements and digital solutions.
- Ensure compliance with applicable Federal policies and standards, including the 21st Century IDEA Act, Section 508, Plain Writing Act, Digital Analytics Program (DAP), OMB guidance, and HHS/NIH digital communications requirements.
- Prepare and present findings, recommendations, and implementation strategies to Government leadership, while mentoring junior business analysts and supporting continuous process improvement.
Required Qualifications
- Master's degree in Business Administration, Information Systems, Health Informatics, Public Administration, Communications, Human-Centered Design, or a related field.
- Minimum 10 years of professional experience, including 8 years of specialized experience in business analysis, business process modeling, requirements management, or digital product development.
- Demonstrated experience analyzing business processes and developing business process models, workflows, use cases, and functional requirements.
- Experience supporting Agile software development projects, including requirements elicitation, backlog management, user story development, and sprint planning.
- Experience facilitating stakeholder interviews, workshops, and requirements gathering sessions with executive leadership and cross-functional teams.
- Experience conducting user research, usability testing, customer journey mapping, or other user-centered design activities.
- Knowledge of business process modeling methodologies and tools such as BPMN, Visio, Lucidchart, or similar platforms.
- Experience developing executive reports, business cases, analytical studies, and presentations.
- Excellent written and verbal communication, facilitation, and stakeholder engagement skills.
- Ability to obtain and maintain the required Federal suitability or security clearance.
- Ability to obtain and maintain a Public Trust / ADPII Clearance.
Preferred Qualifications
- Experience supporting NIH centers and divisions or other HHS organizations.
- Experience supporting Federal digital services, website modernization, or public-facing web applications.
- Knowledge of NIH communications policies, digital governance processes, and the NIH New Website/Web Application approval process.
- Experience using web analytics platforms, Digital Analytics Program (DAP), Google Analytics, Adobe Analytics, or similar tools to evaluate digital performance.
- Experience with user-centered design, human-centered design, customer experience (CX), accessibility, and digital communications strategies.
- Familiarity with Federal digital requirements, including the 21st Century Integrated Digital Experience Act (IDEA), OMB Memorandum M-23-22, Section 508, the Plain Writing Act, and related HHS digital policies.
- Professional certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or comparable Agile and business analysis certifications.
- Experience leading multidisciplinary teams and mentoring business analysts supporting large-scale Federal IT modernization initiatives.
Desired Characteristics
- Strong customer focus and mission orientation.
- Excellent analytical, facilitation, and problem-solving skills.
- Ability to translate complex business needs into practical technical solutions.
- Strong leadership and collaboration skills in cross-functional Agile environments.
- Excellent presentation and communication skills with both technical and executive audiences.
- Commitment to continuous improvement, innovation, and delivering exceptional digital experiences for NIH/NCI stakeholders and the biomedical research community.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:August 25, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Skills Required
- Master's degree in Business Administration, Information Systems, Health Informatics, Public Administration, Communications, Human-Centered Design, or a related field
- Minimum 10 years of professional experience, including 8 years of specialized experience in business analysis, business process modeling, requirements management, or digital product development
- Experience analyzing business processes and developing process models, workflows, use cases, and functional requirements
- Experience supporting Agile software development projects, including requirements elicitation, backlog management, user story development, and sprint planning
- Experience facilitating stakeholder interviews, workshops, and requirements-gathering sessions with executive leadership and cross-functional teams
- Experience conducting user research, usability testing, customer journey mapping, or other user-centered design activities
- Knowledge of business process modeling methodologies and tools such as BPMN, Visio, Lucidchart, or similar platforms
- Experience developing executive reports, business cases, analytical studies, and presentations
- Excellent written and verbal communication, facilitation, and stakeholder engagement skills
- Ability to obtain and maintain the required Federal suitability or security clearance
- Ability to obtain and maintain a Public Trust / ADPII Clearance
- Experience supporting CBIIT or other NIH centers and divisions or HHS organizations
- Experience supporting Federal digital services, website modernization, or public-facing web applications
- Knowledge of NIH communications policies, digital governance processes, and NIH New Website/Web Application approval processes
- Experience using web analytics platforms, Digital Analytics Program, Google Analytics, Adobe Analytics, or similar tools
- Experience with user-centered design, human-centered design, customer experience, accessibility, and digital communications strategies
- Familiarity with Federal digital requirements, including the 21st Century IDEA Act, OMB Memorandum M-23-22, Section 508, Plain Writing Act, and HHS digital policies
- Professional certification such as CBAP, PMI-PBA, CSPO, SAFe Product Owner/Product Manager, or comparable Agile or business analysis certification
- Experience leading multidisciplinary teams and mentoring business analysts on large-scale Federal IT modernization initiatives
Leidos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
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Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.
Leidos Insights
What We Do
We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.
